Manager, Tax Technology

Ryan Companies US, Inc.; Melbourne; Hybrid; AUD 159,000 - 247,000; Full time

Benefits offered by this job

Hybrid Work Options

Award-Winning Culture

Generous Personal Time Off (PTO)

14-Weeks of 100% Paid Leave for New-　

Monthly Gym Membership Reimbursement

Benefits Eligibility Day One

401K with Employer Match

Tuition Reimbursement After One Year

Fertility Assistance Program

Four-Week Sabbatical Eligibility After

Job summary

Ryan Companies US, Inc. seeks a Manager, Business Solutions to lead complex, technology-enabled initiatives across service lines and platforms. You will drive governance, design, and delivery with strong liaison between business stakeholders, clients, and technical teams.

The role emphasizes strategic oversight, project management excellence, and measurable outcomes, with opportunities across hybrid work environments and ongoing professional development.

Qualifications

• Bachelor's degree or equivalent experience in a relevant field.
• 5–7 years of project leadership experience with technology-enabled services.
• Experience in consulting, enterprise systems, data management, or process improvement preferred.

Responsibilities

• Lead scoping, planning, execution, and delivery to align with business objectives.
• Develop and manage workplans, timelines, budgets, and resource plans.
• Communicate status, risks, dependencies, and mitigations to stakeholders.
• Ensure deliverables meet quality standards and stakeholder expectations.
• Support business development activities including proposals and client presentations.
• Oversee financial aspects: forecasting, billing oversight, and cost controls.

Skills

Project management

Program management

Stakeholder management

Cross-functional leadership

Communication skills

Analytical thinking

Problem solving

Education

Bachelor's degree in Business/Finance/IS/CS

5–7 years leading projects or delivering tech-enabled services

Tools

MS Office (Word, Excel, PowerPoint, Outlook)

Enterprise systems and databases

PM platforms and reporting tools

Job description

Why Ryan?

• Hybrid Work Options
• Award-Winning Culture
• Generous Personal Time Off (PTO) Benefits
• 14-Weeks of 100% Paid Leave for New Parents (Adoption Included)
• Monthly Gym Membership Reimbursement OR Gym Equipment Reimbursement
• Benefits Eligibility Effective Day One
• 401K with Employer Match
• Tuition Reimbursement After One Year of Service
• Fertility Assistance Program
• Four-Week Company-Paid Sabbatical Eligibility After Five Years of Service

The Manager, Business Solutions is responsible for leading and delivering complex, technology-enabled business initiatives that support Ryan’s service lines and enterprise platforms. This role manages cross-functional projects, oversees solution design and implementation, and ensures high-quality delivery of client and internal solutions. The Manager serves as a strategic liaison between business stakeholders, clients, and technical teams to drive operational excellence, innovation, and measurable business outcomes.

Duties and responsibilities, as they align to Ryan’s Key Results

People:

• Creates a positive, accountable, and collaborative team environment aligned with Ryan’s core values.
• Leads, mentors, and develops professionals to ensure high performance and continuous growth.
• Manages resource allocation, workload distribution, and performance management.
• Promotes cross-functional collaboration across practices, technology teams, and external partners.
• Provides coaching on project management methodologies, systems, and best practices.

Client:

• Serves as a primary point of contact for internal and/or external stakeholders.
• Leads project scoping, planning, execution, and delivery to ensure alignment with business objectives.
• Develops and manages project workplans, timelines, budgets, and resource plans.
• Proactively communicates project status, risks, dependencies, and mitigation strategies.
• Ensures deliverables meet quality standards and stakeholder expectations.
• Supports business development activities, including proposal development, solution design, and client presentations, as applicable.
• Manages financial aspects of projects, including forecasting, billing oversight, and cost controls.

Value:

• Leads implementation and optimization of technology-enabled business solutions, including system configuration, data management, automation, and process transformation initiatives.
• Oversees requirements gathering, solution design, testing, deployment, and post-implementation support.
• Identifies opportunities to improve processes, enhance operational efficiency, and drive innovation.
• Establishes and maintains project governance standards, communication plans, and escalation protocols.
• Ensures data integrity, system reliability, and compliance with Firm standards and regulatory requirements.
• Develops training materials, documentation, and change management plans to support adoption of new systems and processes.
• Drives continuous improvement initiatives that create measurable value for the Firm and its clients.

Education and Experience:

• Bachelor’s degree in Business, Accounting, Finance, Information Systems, Computer Science, or related field, or equivalent relevant experience.
• Minimum of 5–7 years of experience leading projects, managing business solutions, or delivering technology-enabled services.
• Experience in consulting, implementation, enterprise systems, data management, process improvement, or tax-related environments preferred.
• Demonstrated success managing multiple concurrent initiatives in a fast-paced, client-focused environment.

Computer Skills:

• Proficiency in Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook.
• Experience working with enterprise systems, databases, reporting tools, project management platforms, or business applications.
• Familiarity with project management tools and collaboration platforms preferred.

Required Skills:

• Strong project and program management capabilities
• Excellent written, verbal, and executive-level communication skills
• Ability to lead cross-functional teams and influence stakeholders
• Strong analytical and problem-solving skills
• Ability to manage ambiguity and drive structured solutions
• Financial and operational acumen
• Ability to manage multiple priorities and meet deadlines

Preferred Skills:

• Experience implementing enterprise software or automation solutions
• Exposure to ERP systems or large-scale business platforms
• Experience with data analysis, reporting, or data transformation initiatives

Certificates and Licenses:

• Professional certifications such as PMP, Agile/Scrum certifications, Lean/Six Sigma, CPA, or other relevant industry credentials are preferred.
• Valid driver’s license may be required, depending on role assignment.

Supervisory Responsibilities:

This position may directly supervise team members and carry out supervisory responsibilities in accordance with Firm policies and applicable laws.

Compensation Pay Transparency:

• For certain California based roles, the base salary hiring range for this position is $126,000.00 - $171,050.00
• For other California based roles, the base salary hiring range for this position is $115,500.00 - $156,475.00
• For Colorado based roles, the base salary hiring range for this position is $110,500.00 - $149,600.00
• For Illinois based roles, the base salary hiring range for this position is $115,500.00 - $156,475.00
• For other Illinois based roles, the base salary hiring range for this position is $110,500.00 - $149,600.00
• For Maryland based roles, the base salary hiring range for this position is $110,500.00 - $149,600.00
• For Massachusetts based roles, the base salary hiring range for this position is $115,500.00 - $156,475.00
• For other Massachusetts based roles, the base salary hiring range for this position is $110,500.00 - $149,600.00
• For New Jersey based roles, the base salary hiring range for this position is $126,000.00 - $171,050.00
• For New York based roles, the base salary hiring range for this position is $126,000.00 - $171,050.00
• For other New York based roles, the base salary hiring range for this position is $105,000.00 - $142,450.00
• For Washington based roles, the base salary hiring range for this position is $115,500.00 - $156,475.00