Manager, Stakeholder Engagement & Communications - 12 Month Max Term Contract

asx; Sydney; On-site; AUD 110,000 - 150,000; Full time

Job summary

ASX is seeking a skilled communications professional to lead stakeholder engagement, draft clear external content, and manage digital channels. You will translate complex market topics into plain language and support education initiatives for listed participants.

This role emphasizes planning, coordinating webinars and events, measuring engagement, and ensuring brand standards across EDMs, websites and presentations.

Qualifications

• Experience in stakeholder engagement or communications.
• Exceptional writing and editorial skills; ability to translate complex information into plain language.
• Strong attention to detail and accuracy in messaging.
• Experience developing digital content and EDMs.
• Ability to plan, coordinate and deliver webinars, events or stakeholder engagement activities.

Responsibilities

• Engagement and communications planning with stakeholders and teams.
• Draft and coordinate stakeholder communications, including EDMs and website content.
• Develop educational content and coordinate webinars, forums and events.
• Create communications for initiatives affecting external stakeholders.
• Track engagement activity and report on outcomes.

Skills

Stakeholder engagement

Editorial writing

Attention to detail

Planning & coordination

Multitasking

Tools

CMS

Job description

Why join the ASX?

When you join ASX, you're joining a company with a strong purpose - to power a stronger economic future by enabling a fair and dynamic marketplace for all.

In your new role, you'll be part of a leading global securities exchange with a strong brand. We are known for being a trusted market operator and an exciting data hub.

We are more than a securities exchange!

The ASX team brings together talented people from a diverse range of disciplines.

We run critical market infrastructure, with 1 in 3 people employed within technology. Yet we have a unique complexity of roles across a range of disciplines such as operations, program delivery, financial products, investor engagement, risk and compliance.

We're proud to foster a workplace where diversity is celebrated and inclusion is part of our everyday culture. Our employee-led networks champion LGBTIQ+ inclusion, promote gender equality, accessibility and wellbeing, inspire giving and volunteering, and celebrate cultural and religious events, creating a sense of belonging for all. As an AWEI Bronze employer and member of the Champions of Change Coalition for gender equality, we're committed to a fair and inclusive workplace where everyone can thrive.

Your Team

ASX Supervision is the division responsible for the supervision of market participants and issuers listed on the exchange and is at the front line of ASX's core license obligations to monitor and enforce the market's operating rules that helps maintain a fair, orderly, transparent market and fair and efficient facilities -protecting not only the interests of investors but also the reputation of Australia's financial system as a whole.

Your responsibilities

• Engagement and communications planning
  • Develop and maintain ASX Supervision's stakeholder engagement and communications plan and forward calendar.
  • Work with teams to identify engagement priorities, audiences, channels and timing.
  • Coordinate engagement activity across the division.
  • Support leaders and subject matter experts to prepare for external engagement.
• Stakeholder communications and digital content
  • Draft and coordinate stakeholder communications, including EDMs, website content, presentations, briefings and other external materials.
  • Translate complex information into clear, concise and accessible plain language.
  • Maintain ASX Supervision content across relevant websites and digital channels.
  • Work with marketing and digital teams on publication and ongoing content maintenance.
  • Ensure communications meet ASX brand, editorial and approval requirements.
• Education, events and stakeholder engagement
  • Develop educational content and initiatives for listed companies, market participants, issuers and other stakeholders.
  • Work with subject matter experts to create practical educational materials, presentations, guides and digital content.
  • Coordinate webinars, briefings, forums and stakeholder events.
  • Gather feedback to improve future education and engagement activity.
• Communications for change
  • Develop communications for initiatives affecting external stakeholders.
  • Identify affected audiences and communication needs.
  • Explain what is changing, when, and any actions stakeholders need to take.
  • Coordinate communications across channels and align timing with implementation plans.
• Measurement and reporting
  • Track engagement activity, participation, digital engagement and stakeholder feedback.

Experience and capabilities:

• Experience in stakeholder engagement, communications or a related discipline.
• Exceptional writing and editorial skills, with the ability to communicate information in clear, concise and plain language.
• Strong attention to detail, accuracy and the careful use of language.
• Experience developing digital and website content and stakeholder communications, including EDMs.
• Experience developing educational content and coordinating webinars, events or other stakeholder engagement activities.
• Experience working within established brand, editorial and communications standards.
• Strong planning, coordination and organisational skills.
• Sound judgement and the ability to manage multiple priorities.
• A practical, hands-on approach to delivery.
• Experience in financial services, financial markets, regulation or another complex professional environment would be advantageous.

What success looks like:

ASX Supervision has a coordinated and well-delivered stakeholder engagement and communications program. Stakeholders receive clear, accurate, timely and accessible information. ASX Supervision's website and digital content is current, useful and easy to understand. Educational content, webinars and othe