Manager, Quality & Compliance

UOM University of Melbourne; City of Melbourne; On-site; AUD 125,000 - 136,000; Full time

Benefits offered by this job

17% superannuation

Salary packaging

Health and wellbeing programs

Discounted services

Professional development opportunities

Parental and cultural leave provisions

Job summary

University of Melbourne leads a pivotal role in quality management across Victoria's health labs, delivering ISO-aligned systems, audits, and continuous improvement. You will collaborate with microbiology and IT leaders to advance digital, data-driven quality enhancements and ensure regulatory compliance across services.

The role emphasizes training, mentorship, and international collaboration to strengthen public health laboratory operations and governance while leveraging AI tools and data

Qualifications

• Hold a science or applied science degree and extensive experience with laboratory quality management systems.
• Demonstrate deep knowledge of ISO17025, ISO15189, NATA accreditation and microbiology regulatory requirements.
• Leverage data, systems, and reporting tools to identify insights and drive efficiency in quality and compliance.
• Build strong relationships across scientific, technical and external stakeholder groups.

Responsibilities

• Lead, maintain, and continuously improve the Quality Management System, aligning with ISO and NATA requirements.
• Design and implement quality frameworks, audits, and corrective actions that strengthen compliance across MDU PHL services.
• Provide expert advice, training and mentorship on quality systems to staff and partner laboratories, locally and internationally.
• Collaborate with IT and scientific leads to deliver digital, data-informed and AI-enabled operational improvements.
• Support broader laboratory operations, governance and risk management, including performance monitoring and stakeholder engagement.

Skills

QMS leadership

Regulatory compliance

Data-driven improvement

AI-enabled tools

Education

Science or Applied Science degree

Job description

Role type: Full Time; Continuing Location: Parkville Faculty: Faculty of Medicine, Dentistry and Health Sciences Department: Department of Microbiology and Immunology Salary: UoM 8 - $125,191 - $135,504 plus 17% super

Compliance innovation in a digital and AI enabled environment / support impactful public health and global training

• 17% superannuation
• benefits package including salary packaging
• health and wellbeing programs
• discounted services
• professional development opportunities

Your next career opportunity

You will lead the Quality Management System across MDU PHL, shaping safe, robust public health laboratory services. You will partner with scientific and IT leaders to embed digital, data-driven and AI-enabled quality improvements.

What you will deliver:

• Lead, maintain, and continuously improve the Quality Management System, aligning with ISO and NATA requirements.
• Design and implement quality frameworks, audits, and corrective actions that strengthen compliance across MDU PHL services.
• Provide expert advice, training and mentorship on quality systems to staff and partner laboratories, locally and internationally.
• Collaborate with IT and scientific leads to deliver digital, data-informed and AI-enabled operational improvements.
• Support broader laboratory operations, governance and risk management, including performance monitoring and stakeholder engagement.

You may be a great fit if you:

• Hold a science or applied science degree and extensive experience with laboratory quality management systems.
• Demonstrate deep knowledge of ISO17025, ISO15189, NATA accreditation and microbiology regulatory requirements, including DAFF and SSBA.
• Leverage data, systems, and reporting tools to identify insights and drive efficiency in quality and compliance.
• Build strong relationships across scientific, technical and external stakeholder groups.
• Manage competing priorities with exceptional time management, analytical skills, and meticulous attention to regulatory detail.
• Utilise advanced computer literacy and quality or business systems, ideally including digital automation and emerging AI tools.

What we offer you!

• Build future financial security with 17% superannuation
• Supportive flexible work arrangements underpinned by our commitment to inclusion and well-being
• Career development opportunities, including access to a range of tailored programs, such as Academic Women in Leadership, and learning platforms including LinkedIn Learning
• Progressive, considerate leave provisions to empower your work-life balance and well-being, including leading parental leave, gender affirmation leave and cultural leave
• Salary packaging and access to a range of discounted services including Bupa health insurance, and access to unique cultural and recreational benefits such as discounts for the Melbourne Theatre Company
• Health and well-being services including a leading Employee Assistance Program

Your new team

The laboratory delivers critical diagnostic, surveillance and advisory services that underpin public health responses across Victoria and beyond. You will collaborate with leading microbiologists, and epidemiologists, supported by strong digital and data capabilities. The School of Biomedical Sciences fosters innovation, collegiality and inclusive values, offering rich opportunities for professional growth.

Be Yourself

The University of Melbourne is an Equal Opportunity Employer and a child-safe organisation. The diversity of our community enriches us all, and we are committed to creating an inclusive and fair workplace where everyone is valued, respected, and empowered to succeed. We welcome applicants from all backgrounds, identities, and experiences. Discover more about Diversity and Inclusion at UniMelb. We're committed to a barrier-free recruitment process and ongoing workplace support, providing adjustments throughout. We warmly encourage applications from people with disabilities. Learn more about how we support an accessible recruitment process.

Aboriginal and Torres Strait Islander Applicants

We aspire to the University of choice for Indigenous Australians. Visit our Indigenous staff page to learn more about our investment and support for Aboriginal and Torres Strait Islander staff. Indigenous applicants are encouraged to connect with Korin Korin, our Indigenous Employment and Development team, via [e-mail]

Application essentials

You must have current valid work rights for Australia. Visa sponsorship is not available for this role. A Working with Children Check is required for all positions.

Applications close: Sunday 11 October at 11:55 PM; Melbourne time zone.

For questions related to recruitment process email Corey Menadue at [e-mail]

Explore leadership opportunities

Explore leadership opportunities to shape the future and growth of the University of Melbourne - Executive Opportunities Welcome to the University of Melbourne – where our vision for positive societal change creates impact. Join our community of world-class thinkers, where innovation thrives, and your ideas shape the future. At the University of Melbourne, your potential is our priority. Elevate your career, make a real difference, and be part of a diverse community that values your unique contribution. Your journey to professional and personal growth starts here. Discover more at - https://about.unimelb.edu.au/ At the heart of our mission is a commitment to enriching society through education and research. Through our strategy "Advancing Melbourne", we're not just shaping our own future; we're shaping the future of the state, the nation, and our global community. Together, we propel Australia forward, positioning it as an ambitious, forward-thinking leader on the world stage. Our staff play a key role in elevating Australia's reputation and influence globally. Your contributions are the driving force behind our ambition to be a leading force for positive change. Join us, and let's advance Melbourne – and the world – together. Discover more The University has committed to a strategic vision which aims to create a thriving, fair and diverse university community, working together respectfully to make a difference to each other and in the world. Join us on our journey to build a future where everyone in our community can feel a strong sense of belonging, and diverse perspectives fuel success. Discover more Want to know more about us, our processes, or future opportunities? We would love to connect with you! Get in touch with our friendly Talent Acquisition team at [e-mail]