Manager People Services

City of Kalgoorlie-Boulder; City Of Kalgoorlie-Boulder; On-site; AUD 145,000 - 177,000; Full time

Benefits offered by this job

Salary Sacrificing

Flexible Working

Employee Assistance Program

Superannuation matching

Training & Development

Free Parking

Gym/Leisure centre membership

Annual facility reimbursement

Rebated childcare

Job summary

The City of Kalgoorlie-Boulder is seeking an exceptional Manager People Services to lead the delivery of contemporary people services and partner with leaders across the organisation to build capability, support performance and deliver positive workforce outcomes.

The role provides an opportunity to influence organisational success through practical people solutions, strong stakeholder relationships and continuous improvement initiatives.

Qualifications

• Experience in a generalist HR environment with practical application of HR practices.
• Strong knowledge of employment legislation and contemporary HR practices.
• Ability to influence and coach leaders across the organisation.
• Excellent communication and stakeholder engagement skills.

Responsibilities

• Lead end-to-end recruitment, attraction and selection activities.
• Oversee onboarding and support positive employee experiences.
• Support performance management, probation reviews, appraisals and KPI processes.
• Provide expert advice on employment legislation and industrial relations matters.
• Facilitate resolution of employee and industrial relations issues.
• Develop and review HR policies, procedures and frameworks.
• Coach managers to handle people-related matters confidently.
• Coordinate learning and development initiatives.
• Support enterprise agreement negotiations and bargaining activities.
• Maintain workforce metrics and reporting for decision-making.
• Collaborate on organisational culture initiatives.

Skills

Influence and coaching

Communication skills

Stakeholder engagement

Analytical and problem solving

Decision making

Team leadership

Negotiation

Dispute resolution

HR knowledge & practices

Employment legislation knowledge

Education

Tertiary qualifications in HRM or Industrial Relations

Job description

Together, we're working to build a vibrant and sustainable regional city... and we would love for you to join us.

In the heart of the Goldfields, Kalgoorlie-Boulder is a modern and thriving city that embodies the true spirit of a regional community. Located approximately 600 kilometres east of Perth, more than 30,000 people call the city home and enjoy the amenities and facilities of a metropolitan city, with the lifestyle benefits that come from living in a place where nature and adventure are on your doorstep.

With new leadership, dedicated staff and a supportive Council, the City is working towards the vision of being a sustainable regional city of the future.

We are dedicated to working together to achieve the best possible outcomes and are guided by our intention to:

• Be a clean and green city
• Be a place people call home
• Have facilities and services for everyone
• Encourage and support economic development and diversification
• Be a quality employer.

Salary Starting from $161,269.87

Lead People. Build Capability. Deliver Excellence.

Are you an experienced HR professional looking for an opportunity to make a meaningful impact across a diverse and dynamic organisation?

The City of Kalgoorlie-Boulder is seeking an exceptional Manager People Services to lead the delivery of contemporary people services and partner with leaders across the organisation to build capability, support performance and deliver positive workforce outcomes. The role provides an opportunity to influence organisational success through practical people solutions, strong stakeholder relationships and continuous improvement initiatives.

About the City

The City of Kalgoorlie-Boulder delivers a diverse range of services to the community through a workforce of more than 400 employees operating across multiple locations and disciplines. From engineering and infrastructure delivery to community services, corporate functions, regulatory services, operations, libraries, venues and events, the breadth of the organisation creates a dynamic and varied HR environment. This diversity provides an exciting opportunity for an experienced HR professional to partner with leaders across all areas of the business and influence the full employee lifecycle

About the Role

Reporting to the Director of Governance and Organisational Strategy, the Manager People Services leads the City's people services function and a team of HR professionals to ensure the delivery of high-quality, responsive and compliant HR support across the organisation. The position is responsible for providing generalist HR leadership, overseeing operational HR service delivery and driving continuous improvement in people practices and processes.

This role will work closely with leaders across the organisation to enhance workforce capability, provide expert advice on employee and industrial relations matters, and support the successful delivery of strategic and operational objectives.

You will:

• Lead the delivery of end-to-end recruitment, attraction and selection activities.
• Oversee onboarding activities and support positive employee experiences from commencement.
• Support leaders in performance management, probation reviews, annual appraisals and KPI processes.
• Provide expert advice on employment legislation, industrial instruments, policies and procedures.
• Facilitate and support the resolution of employee and industrial relations matters.
• Lead the development and review of HR policies, procedures and frameworks.
• Coach and support managers to build confidence in managing people-related matters.
• Coordinate organisational learning and development initiatives.
• Support enterprise agreement negotiations and bargaining activities.
• Maintain workforce metrics, dashboards and reporting to support informed decision-making.
• Collaborate with stakeholders to develop and implement organisational culture initiatives.

About You

To be successful in this role, you will bring:

• Tertiary qualifications in Human Resources Management, Industrial Relations or a related discipline (preferred).
• Demonstrated practical experience working in a generalist HR environment.
• Strong knowledge of employment legislation, industrial relations and contemporary HR practices.
• The ability to influence, coach and support leaders at all levels of the organisation.
• Excellent communication, negotiation and stakeholder engagement skills.
• Strong analytical, problem-solving and decision-making capability.
• Experience leading teams, managing competing priorities and delivering outcomes in a fast-paced environment.
• Facilitation, mediation and dispute resolution skills.
• A current National Police Clearance and WA C Class Driver's Licence.

Values

• Accountability - We take ownership of our actions and outcomes, delivering on our commitments.
• Collaboration - We work together with respect and shared purpose to achieve common goals.
• Teamwork - We support one another, celebrate collective success and grow stronger together.
• Respect - We treat others with dignity, value diverse perspectives and build inclusive relationships.
• Integrity- We act with honesty, fairness and ethical responsibility in all we do.
• Transparency - We communicate openly, share information freely and foster trust.
• Excellence - We pursue high standards, continuous improvement and impactful results.

Benefits

We provide employees with generous employment conditions/benefits, including:

• Salary sacrificing
• Flexible Working Arrangements
• A host of health and well-being initiatives, including the Employee Assistance Program
• Generous Superannuation contributions with the City matching up to 3% voluntary additional contributions
• Training and development opportunities
• Free Parking
• Subsidised gym/leisure centremembership (at the nearby Goldfields Oasis)
• $300 annual reimbursement for attendance at, or use of, City owned facilities
• Rebated childcare offered
• We are an Equal Employment Opportunity employer, meaning all applicants are treated fairly and respectfully and have equal access to the opportunities available.

Closing date: 19/10/2026 5:00 PM W. Australia Standard Time