Manager, Operational Policy and Practice

Victorian Government - Department of Families, Fairness, and Housing; Melbourne; On-site; AUD 150,000 - 190,000; Full time

Job summary

Victorian Government – Department of Families, Fairness, and Housing seeks a Manager, Operational Policy and Practice to lead a team delivering continuous improvement of regulatory practice for the WWC Check and NDIS Check schemes. The role collaborates with SSR policy, operational and legal teams to ensure alignment with legislation and policy intent.

Applicants should be prepared for pre-employment checks and will engage with senior stakeholders to strengthen scheme design and processes.

Responsibilities

• Manage a team to lead divisional projects and initiatives to deliver continuous improvement of regulatory practice within the WWC Check scheme and NDIS Check scheme, including operational policies, practice frameworks, standard operating procedures and supporting tools and resources.
• Work with senior stakeholders to identify opportunities to strengthen scheme design, practice and operational processes using evidence such as data, feedback, intelligence and lessons learned to drive ongoing improvement and reform.

Job description

THE ROLEThe Manager, Operational Policy and Practice reports to the Executive Director, Worker Screening and Child Safety Reform and leads a team that supports effective regulatory practice in the Working with Children (WWC) Check and National Disability Insurance Scheme Check (NDIS Check) schemes, including through design and continuous improvement of operational policy and practice frameworks and operating procedures.The role leads a small team to provide advice and practical guidance and ensure these schemes operate consistently, effectively and in line with legislation, policy intent and regulatory requirements, working closely with other SSR policy, operational and legal functions to ensure organisational alignment.ACCOUNTABILITIES INCLUDEManage a team to lead divisional projects and initiatives to deliver continuous improvement of regulatory practice within the WWC Check scheme and NDIS Check scheme, including operational policies, practice frameworks, standard operating procedures and supporting tools and resources.Work with senior stakeholders to identify opportunities to strengthen scheme design, practice and operational processes, using evidence including data, feedback, intelligence and lessons learned to drive ongoing improvement and reform.Provide specialist advice and support to operational leaders and teams, particularly Worker Screening Operations and Worker Screening Intelligence and Compliance, through facilitating complex problem solving, operational reviews and helping to resolve implementation challenges.Work across the SSR and with the central regulatory policy function to ensure regulatory schemes are aligned to priorities, regulatory posture and risk settings, and provide input to SSR-wide policy and strategy and development.For more details, please open the position description.HOW TO APPLYApplicants are encouraged to apply online. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.Applicants are required to submit a CV and Cover Letter (max 2 pages) outlining their suitability to the role in line with the Key Selection Criteria.Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process.Preferred candidates will be required to complete pre-employment screening, including a national police check and misconduct screening.For more information on working with us and our recruitment process, please contact SSR HR at [e-mail] apply to submit your interest in this position.