Manager Operational Compliance, Youth Justice

NSW Department of Communities and Justice; Parramatta; On-site; AUD 154,000 - 178,000; Full time

Benefits offered by this job

Health & Wellbeing

Employee Assistance Program

Training & Development

Flexible work environment

Competitive pay

Job summary

NSW Department of Communities and Justice seeks a Manager Operational Compliance for Youth Justice in Parramatta. This temporary full-time role up to 30 June 2027 offers a salary of A$154,231–A$178,369 per year plus superannuation and leave loading.

The role focuses on leading quality assurance, risk and compliance initiatives, delivering change across division projects and ensuring adherence to statutory Youth Justice requirements.

Responsibilities

• Plan, direct and coordinate division wide activities to ensure compliance and implementation of quality assurance, risk and adherence to all operational policies and procedures.
• Implement contemporary standards, industry best practice and strategic management of functions related to quality assurance, risk and compliance, and business continuity planning.
• Implement procedures and strategies to address risk identification and mitigation.
• Oversight, implement and report on the internal audit program results and actions.
• Provide assurance on objective governance, risk management, and advice on practical and flexible internal control processes to minimise risk exposure.
• Responsible for operations-based staff adherence to the principles of quality assurance and continuous improvement practices across the Division.
• Review analyse and advise on the impact of emerging operational issues relating to quality assurance, risk strategies and business continuity processes.
• Ensure the division complies with legislation that is unique to Youth Justice.

Job description

Manager Operational Compliance, Youth Justice Temporary Full time up to 30 June 2027 with potential to be extended and/or made ongoing Location: Parramatta Clerk Grade 11/12 Salary ($154,231 - $178,369 pa), plus employer's contribution to superannuation and annual leave loading

This is a targeted recruitment. While all applicants are welcome, preference will be given to candidates who meet the established standards of the role and are of Aboriginal and/or Torres Strait Islander descent. This is because the Department acknowledges this lived experience contributes a perspective valuable to our work with this community.

Your role Manage a range of assigned strategic Standards and Compliance projects to contribute to the development and implementation of division projects and initiatives to meet organisational objectives. Provide change management advice and delivery through the project lifecycles and change initiatives to support optimal achievement of expected change outcomes.

What you’ll do

• Plan, direct and coordinate division wide activities to ensure compliance and implementation of quality assurance, risk and adherence to all operational policies and procedures.
• Implement contemporary standards, industry best practice and strategic management of functions related to quality assurance, risk and compliance, and business continuity planning.
• Implement procedures and strategies to address risk identification and mitigation.
• Oversight, implement and report on the internal audit program results and actions.
• Provide assurance on objective governance, risk management, and advice on practical and flexible internal control processes to minimise risk exposure.
• Responsible for operations-based staff adherence to the principles of quality assurance and continuous improvement practices across the Division.
• Review analyse and advise on the impact of emerging operational issues relating to quality assurance, risk strategies and business continuity processes.
• Ensure the division complies with legislation that is unique to Youth Justice.

What we’re looking for

Current NSW Working with Children Check clearance. Appointments are subject to reference checks. Some roles may also require the following checks/ clearances:

• National Criminal History Record Check in accordance with the Disability Inclusion Act 2014

We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity.

What We Offer

• A challenging and rewarding career
• Flexible, autonomous work environment
• Competitive pay and conditions
• Training and development opportunities to build and maintain capabilities
• Health & Wellbeing and Employee Assistance Programs.

Want more information? Visit our website to see more information on Working for us.

We do work that really matters Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

You will need to attach an up-to-date résumé (maximum five pages) and a cover letter (maximum three pages) with a brief outline on how you meet the focus requirements of the role and answer the below targeted question below:

• Provide an example of how you identified and addressed a significant operational compliance or risk issue. What approach did you take, how did you bring stakeholders with you, and what measurable improvements resulted?

Applications close Sunday 25 October 2026 at 11:59pm AEST.

Got a question? For more information about the role or what it’s like to work for DCJ, please contact the hiring manager Candice Neilson on 0476 821 026 or via [e-mail] If you’ve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please call Lisa Smith on Lisa Smith on 0456 199 105 or via [e-mail] Visit Recruitment adjustments on the DCJ website to learn more.

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups. To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website .

Other Information

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months. For more information and advice on applying for roles at DCJ, visit Careers for Aboriginal people. Thank you for your interest in this role. We look forward to receiving your application.

To keep up with recruitment opportunities at DCJ, follow us on Facebook: www.facebook.com/CareersatDCJ/

The Welcome Experience Thinking about moving to regional NSW? Get free, personalised support with housing, schools, jobs, and settling in. Learn more: www.nsw.gov.au/welcomeexperience The careers site currently promotes this service on the ‘Discover roles with DCJ in regional NSW’ page.