Manager, Northern

Trade and Investment Queensland; Townsville City; On-site; AUD 90,000 - 130,000; Full time

Job summary

Trade and Investment Queensland in Townsville is seeking a Manager, Trade Services for the Northern Region to lead regional service delivery, oversee the team, develop priority client and sector pipelines, and strengthen relationships with industry, government and TIQ's international network.

You will coach and develop the regional team, monitor KPIs, provide advice on opportunities and risks, and deliver projects aligned with TIQ and Queensland Government priorities.

Qualifications

• Strong trade, investment or economic development experience.
• Demonstrated leadership and team-management capability.
• Effective project and client management.
• Judgement, communication and negotiation skills for complex environments.

Responsibilities

• Drive measurable export and investment outcomes and contribute to the effective operation of the Regional Network.
• Lead, coach and develop a high-performing team with a focus on service, accountability and continuous improvement.
• Manage client and sector pipelines, monitor KPIs and ensure accurate activity and outcome reporting through TIQ's CRM and digital tools.
• Provide expert advice on regional trade and investment opportunities, issues and risks.
• Initiate and deliver projects aligned with TIQ and Queensland Government priorities.
• Prepare high-quality briefs, reports and submissions and support planning, budgeting and forecasting.
• Represent TIQ and build productive partnerships across industry, government and regional communities.

Skills

Leadership

Team management

Stakeholder management

Strategic planning

Tools

CRM

Job description

Manager, Trade Services - Northern Region

Trade and Investment Queensland – Townsville QLD

About TIQ
Trade and Investment Queensland is the Queensland Government's dedicated global business agency. We connect Queensland businesses and regions with international trade and investment opportunities through our regional and global network.

About the role
As Manager, you will lead regional trade and investment service delivery across northern Queensland. You will provide collective leadership to a capable regional team, oversee priority client and sector pipelines, and build strong relationships with businesses, industry, government and TIQ's international network.

Key responsibilities

• Drive measurable export and investment outcomes and contribute to the effective operation of the Regional Network.
• Lead, coach and develop a high-performing team with a strong focus on service, accountability and continuous improvement.
• Manage client and sector pipelines, monitor KPIs and ensure accurate activity and outcome reporting through TIQ's CRM and digital tools.
• Provide expert advice on regional trade and investment opportunities, issues and risks.
• Initiate and deliver projects aligned with TIQ and Queensland Government priorities.
• Prepare high-quality briefs, reports and submissions and support planning, budgeting and forecasting.
• Represent TIQ and build productive partnerships across industry, government and regional communities.

What we are looking for
You will bring strong trade, investment or economic development experience; demonstrated leadership and team-management capability; effective project and client management; and the judgement, communication and negotiation skills to operate across complex stakeholder environments. Practical experience in trade and investment and client-facing roles will be favourably regarded. There are no mandatory qualifications.

• Applications will remain current for a period of up to 12 months and may be considered for other vacancies (identical or similar).
• Appointments are subject to criminal history checks in accordance with section 52 of the Public Sector Act 2022.
• Prior to appointment, current and previous public sector employees are required to disclose any history of serious disciplinary action in accordance with section 71 of the Public Sector Act 2022.
• All employees are required to disclose any interest/s that conflict, may conflict or may be perceived to conflict with the discharge of their duties in accordance with section 89, 182 or 183 of the Public Sector Act 2022.