Manager General Practice Engagement

Murray Primary Health Network; Greater Shepparton; Hybrid; AUD 150,000 - 190,000; Full time

Benefits offered by this job

Flexible and hybrid working

Salary packaging & novated leasing

Paid parental leave

Professional development

Purchased leave

Employee Assistance Program

Job summary

Murray PHN in Shepparton, VIC, is seeking an experienced strategic leader to drive general practice engagement, primary care reform and quality improvement across a large rural catchment. Reporting to the Senior Manager General Practice and Reform, the role leads commissioning, service design and performance management of primary care programs, using data to inform planning and funding decisions.

You will build a high-performing team and collaborate with stakeholders to strengthen access to

Qualifications

• Bachelor and/or post graduate qualifications in health or business.
• Minimum five years' experience in general practice or primary health sectors.
• Proficiency with data analytics and quality improvement approaches.

Responsibilities

• Lead general practice engagement and primary care reform initiatives.
• Oversee commissioning, contract management and performance of programs.
• Develop and lead a high-performing team across rural and regional catchment.

Skills

Strategic leadership

Stakeholder engagement

Health reform knowledge

Change management

Data analysis

Education

Bachelor and/or post graduate qualifications in health or business

Tools

Data analytics tools

Procurement management software

Job description

Murray Primary Health Network – Shepparton VIC

This is a unique opportunity to influence primary care reform, commissioning and general practice transformation across one of Australia's largest rural and regional PHN catchments.

The Opportunity

We are seeking an experienced and strategic leader to drive general practice engagement, primary care reform and quality improvement initiatives across Murray PHN's diverse rural and regional catchment.

Reporting to the Senior Manager General Practice and Reform, this position leads general practice engagement, quality improvement and primary care commissioning activities across Murray PHN. The role is responsible for delivering key health reform initiatives, overseeing commissioned programs, and working collaboratively with stakeholders to strengthen access to high-quality, sustainable primary care services across rural and regional communities.

Key Accountabilities

Lead engagement with general practice and primary care stakeholders, building strong relationships and partnerships that support service improvement, innovation and sustainability across the Murray PHN region.

Lead the commissioning, implementation and performance management of primary care programs and initiatives, including service design, procurement, contract management, evaluation and continuous improvement activities.

Lead the general practice engagement program for quality improvement activities that meet Department of Health, Disability and Ageing quality performance indicators including Practice Incentives Program Quality Improvement (PIP QI) Incentive, national and regional health priorities ensuring work is data driven.

Lead the implementation of primary care reforms and change initiatives, including MyMedicare and other Commonwealth and state-led programs, supporting general practices to adopt sustainable and evidence-based approaches to care.

Use practice, program and population health data to inform strategic planning, health system improvement and commissioning decisions, ensuring programs respond to community need and funding priorities.

Lead and develop a high-performing team, fostering a culture of collaboration, innovation, accountability and continuous improvement while contributing to organisational objectives and strategic priorities.

About You

You are a strategic thinker skilled in building relationships able to inspire team performance to achieve organisational strategies. Our ideal candidate is passionate about improving health outcomes across our catchment, equity access to primary care and developing a high-performing healthcare system.

Key Capabilities

Bachelor and / or post graduate qualifications in health or business plus a minimum five years' experience, ideally gained in general practice and primary health sectors.

Proficiency in general practice data analytic tools and quality improvement cycle methodology.

Proven leadership experience with adaptive communication skills that can reach diverse audiences.

Experience in change management and developing training and support materials.

Alignment to Murray PHN's vision and values with a strong level of cultural competency.

A copy of the Position Description is available on our careers page: murrayphn.connxcareers.com

Successful candidates will be required to provide two professional references, and complete background checks including a national criminal history check and verification of their right to work in Australia and relevant qualification. Please note that people with criminal records are not automatically precluded from employment. Each application will be considered on its merits.

Why Join Murray PHN?

At Murray PHN, we know our people are our greatest asset. We offer a broad range of employee benefits designed to support your wellbeing, life balance and career growth.

Flexible and hybrid working arrangements embedded in our work practices.

Boost your take-home pay through NFP salary packaging benefits and novated leasing options.

Additional wellbeing, volunteer and professional development leave provisions.

Purchased leave options for greater flexibility and work-life balance.

Health and wellbeing initiatives, including access to a confidential Employee Assistance Program for you and your immediate family.

Generous paid parental leave for primary and secondary carers.

Professional development and ongoing learning opportunities.

Dedicated First Nations Cultural and Ceremonial Leave including 5 days paid and 10 days unpaid.

Cultural and religious leave that supports employees to participate in significant cultural, community and faith-based activities.

Meaningful work that improves health outcomes for local communities.

The Organisation

Murray PHN acknowledges its catchment crosses over many unceded First Nations Countries, following the Dhelkunya Yaluk (Healing River). We pay our respects and give thanks to the Ancestors, Elders and Young people for their nurturing, protection and caregiving of these sacred lands and waterways, acknowledging their continuing cultural, spiritual and educational practices.

At Murray PHN, five organisational values - Leadership, Collaboration, Respect, Accountability, and Innovation - drive the way we do business, the way we influence the health system and the way we interact with each other and our stakeholders.

As a not-for-profit organisation, and one of six Primary Health Networks (PHNs) in Victoria and 29 across Australia, we work with rural and regional services and national agencies to not only support health reform, but to develop locally relevant models of care, workforce solutions and to pilot innovative programs.

Whether it's supporting individuals with chronic conditions, enhancing mental health services, or reducing avoidable hospital stays, our focus is commissioning primary healthcare services that are accessible, high-quality, culturally responsive, sustainable, and importantly meet population needs and prevent disease.

Inclusion Statement

Murray PHN is committed to building a diverse and inclusive workplace and developing a workplace culture that is safe and accessible, respectful, fosters inclusiveness, promotes diversity and embraces the unique skills and qualities of all our employees.

We are committed to creating genuine employment opportunities for everyone and welcome applications from Aboriginal and Torres Strait Islander people, people with disability, LGBTIQA+, neurodiverse people and people from diverse cultural backgrounds.

At Murray PHN, we aspire to be an anti-racist organisation, embedding cultural humility as a daily practice, to improve health outcomes and health equity in our communities. We recognise cultural humility as a life-long commitment to self-reflection, personal growth and redressing power imbalances in our society.

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