Manager Financial Crime

Westpac Group; Adelaide; On-site; AUD 150,000 - 190,000; Full time

Benefits offered by this job

Learning opportunities

Flexible working arrangements

Wellbeing initiatives

Diversity and inclusion culture

Job summary

Westpac Group in Australia seeks a Manager, Financial Crime to lead high-risk customer management and investigations across PNG and Fiji. You will oversee ECDD assessments and risk reviews, guiding senior stakeholders with clear, risk-based recommendations.

You’ll build capability through coaching and continuous improvement, partner with business, compliance and risk teams, and shape risk culture across the Pacific region, while delivering sustainable outcomes in a complex, dynamic banking

Qualifications

• Expertise managing high-risk customer reviews, Enhanced Customer Due Diligence (ECDD) processes and complex financial crime investigations.
• Significant experience in Financial Crime, AML/CTF, Compliance, Risk, Investigations or related financial services discipline.
• Strong understanding of AML/CTF obligations, sanctions, anti-bribery and corruption frameworks, customer risk management and financial crime controls.
• Experience preparing high-quality risk assessments, investigation reports and recommendations for senior stakeholders.
• Exceptional stakeholder engagement, influencing and communication skills.

Responsibilities

• Lead a team responsible for high-risk customer management and financial crime expertise across PNG and Fiji.
• Oversee ECDD assessments, financial crime investigations and customer risk reviews.
• Provide clear, risk-based recommendations to senior stakeholders.
• Partner with business, compliance and risk teams to identify and manage financial crime risks.
• Coach, train and drive continuous improvement within the team.

Skills

High-risk reviews

ECDD processes

Financial crime investigations

Stakeholder engagement

Leadership / coaching

NetReveal

Education

Banking/Finance/Law/Business degree

Tools

NetReveal

Job description

Adelaide or Sydney location

Permanent full-time Opportunity

Lead high-risk customer management and financial crime operations across PNG and Fiji

As part of our Pacific Banking business, you'll play a critical role in protecting our customers, communities and organisation from financial crime risks while helping to strengthen our risk culture across the Pacific region.

What's the role?

As the Manager, Financial Crime, Pacific you'll lead a team responsible for managing high-risk customers and delivering specialist financial crime expertise across PNG and Fiji. You'll oversee ECDD assessments, financial crime investigations and customer risk reviews, providing clear, risk-based recommendations to senior stakeholders. Working closely with business, compliance and risk teams, you'll help identify and manage financial crime risks while strengthening team capability through coaching, training and continuous improvement initiatives. You'll combine technical expertise, sound judgement and strong leadership to support effective risk management and sustainable business outcomes.

What's in it for me?

You'll be joining a highly skilled Financial Crime team with the opportunity to influence risk outcomes across multiple Pacific markets. You'll work on complex and meaningful matters, build strong stakeholder relationships across the organisation, and contribute to protecting the integrity of our banking operations. At Westpac, we're committed to helping our people grow and develop. You'll have access to market-leading learning opportunities, flexible working arrangements, wellbeing initiatives and a culture that values diversity, inclusion and innovation.

What do I need?

• Demonstrated expertise managing high-risk customer reviews, Enhanced Customer Due Diligence (ECDD) processes and complex financial crime investigations.
• Significant experience in Financial Crime, AML/CTF, Compliance, Risk, Investigations or a related financial services discipline.
• Strong understanding of AML/CTF obligations, sanctions, anti-bribery and corruption frameworks, customer risk management and financial crime controls.
• Experience preparing high-quality risk assessments, investigation reports and recommendations for senior stakeholders.
• Exceptional stakeholder engagement, influencing and communication skills.

Highly regarded:

• ACAMS, ICA or similar Financial Crime certifications.
• Experience within Pacific markets or emerging market banking environments.
• Exposure to financial crime technologies such as NetReveal or similar platforms.
• Relevant tertiary qualifications in banking, finance, law, business or a related discipline.

What's it like to work there?

We're a collaborative team that values accountability, curiosity and continuous improvement. We encourage diverse perspectives, support flexible ways of working and create an environment where people can thrive while making a meaningful impact. We're proud to have created a culture where people feel recognised, supported and empowered to bring their whole selves to work.

Why join us?

• Special offers on banking products and discounts from top brands, including generous employee‑only mortgage rates!
• A variety of leave options including Culture, Lifestyle and Wellbeing leave
• Tailored learning and development opportunities to help your grow your career within the bank
• Lots of opportunities to ‘give back’ to the Community by getting involved in our many volunteering initiatives

Create your future today

We’re all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.

If you need any adjustments during the recruitment process, you can find more information and contact details on our FAQs and how to contact us page, under the ‘Diversity, sustainability and flexibility’ section.