Manager, Core Platforms

Angle Auto Finance; City of Melbourne; On-site; AUD 130,000 - 180,000; Full time

Benefits offered by this job

Birthday leave

Health & wellbeing leave

Volunteer day

Ergonomic equipment reimbursement

Recruitment referral bonus

Employee rate program

Paid parental leave

SPARK benefits

Purchased annual leave

Diversity flex leave

Job summary

Angle Auto Finance is seeking a Manager, Core Platforms in Melbourne to lead and optimise application support services, ensuring incidents are resolved quickly and services meet SLAs.

You will blend technical leadership with people management to guide DevOps practices, coordinate with development and infrastructure teams, and uphold robust documentation and risk controls.

Qualifications

• IT engineering degree or similar is required.
• ITIL V3 or ITIL 4 Foundation Certification preferred.
• Development experience with SQL Server, C#, Azure DevOps, Integration/API required.
• Knowledge of FIS Ambit Asset Finance system is desirable.

Responsibilities

• Oversee day-to-day operations of application support services, including troubleshooting, incident resolution, and escalation management.
• Monitor application performance and proactively address potential issues to minimize downtime.
• System support and enhancement - development maintenance, configuration, release and patching.
• Problem Resolution & Escalation including incident, problem and change management.
• Collaborate with development and infrastructure teams for the implementation of new applications or features, ensuring smooth integration.
• Maintain detailed documentation of application configurations, workflows, issue resolution processes, and known errors and contribute to knowledge base.
• Create and/or contribute to technology recovery plans that meet continuity objectives and are able to respond in the event of disaster and minimise business disruption
• Work closely with the Risk & Compliance team to safeguard business services by identifying potential weakness, single points of failure and operational risks
• Develop and/or propose risk mitigation plans and procedures to protect business operations
• Oversee and contribute to effective capacity management across all critical Technology services to ensure right-sizing technology systems to meet current and future needs

Skills

SQL Server

C#

Azure DevOps

Integration/API

ITIL Foundation

Education

IT engineering degree or similar

Tools

FIS Ambit Asset Finance

Job description

Got the drive? We’ve got the keys. We’re the fastest growing independent auto financier in Australia, working together to put more Australians in the driver’s seat. If you’re driven to be more and do more, the road ahead is yours to take at Angle Auto Finance.

We’re tech-forward and fast-moving. You’ll have plenty of opportunities to learn and grow with us. We’re proud of our inclusive, flexible workplace, and how we give back to our communities. And it makes working here genuinely rewarding.

If you’ve got the drive to go places, we’ve got the keys to get you there.

Purpose;

The Manager, Core Platforms is responsible for providing technical and functional support to the business in relation to system enhance / development, BAU support, maintenance, configuration, release / patching, incident / problem / change management with the ITIL Framework to ensure Angle systems operate and perform at optimal levels and in accordance to agreed SLAs.

In this role you will have the opportunity to combine both your technical expertise and leadership skills to manage and improve application support teams and provide solutions to technical issues that may arise.

Key Accountabilities & Responsibilities;

• Oversee day-to-day operations of application support services, including troubleshooting, incident resolution, and escalation management.
• Monitor application performance and proactively address potential issues to minimize downtime.
• System support and enhancement - development maintenance, configuration, release and patching
• Problem Resolution & Escalation including incident, problem and change management
• Collaborate with development and infrastructure teams for the implementation of new applications or features, ensuring smooth integration.
• Maintain detailed documentation of application configurations, workflows, issue resolution processes, and known errors and contribute to knowledge base.
• Create and/or contribute to technology recovery plans that meet continuity objectives and are able to respond in the event of disaster and minimise business disruption
• Work closely with the Risk & Compliance team to safeguard business services by identifying potential weakness, single points of failure and operational risks that may result in interruptions to critical business services
• Develop and/or propose risk mitigation plans and procedures to protect business operations
• Oversee and contribute to effective capacity management across all critical Technology services to ensure right-sizing technology systems to meet current and future needs

Qualifications;

• IT engineering degree or similar
• ITIL V3 or ITIL 4 Foundation Certification
• Development experience with SQL Server, C#, Azure DevOps, Integration/API
• Knowledge of FIS Ambit Asset Finance system is desirable

Experiences;

• Practical Experience with FIS Asset Finance (Highly Desirable)
• Practiced experience in Application DevOps in financial services with C# experience would be highly desirable.
• Advanced knowledge and experience in ITIL processes specifically Incidents, Problems and Change
• Experienced in managing major incidents, trouble shooting, root cause analysis and working under pressure. Strong analytical and problem solving capabilities
• Experience managing 3rd party vendor delivery and outcomes
• Experience with custom SDLC processes such as code versioning, packaging, test driven development (TDD), continuous integration, test automation, code analysis, and code quality metrics
• Proven track record of continual service improvement, achieving service agreements and with a risk mindset (including policy, standards and processes)
• Knowledge of technologies (including new and emerging)
• Worked in an ITIL operating model and describe the value this create for customers

Employee Benefits;

We have a long list of benefits to suit your needs. On the clock, and off it. Here are a few favourites;

• Birthday leave: Enjoy a day off on your birthday, because you deserve it.
• Health and wellbeing leave: Take some well-deserved ‘me’ time, because your health comes first.
• Volunteering day: Make an impact with a day dedicated to giving back to the causes you care about.
• $500 ergonomic equipment reimbursement: Invest in comfort and productivity with support tailored to your work setup.
• Recruitment referral program: We want to find and hire the best talent in the market, and we want to reward you with a payment of up to $5,000 for helping us identify and personally endorse high-calibre candidates you believe would be a great fit to come and work for us.
• Employee rate program: When you’re part of the Angle Auto Finance team, you’ll gain access to our best auto finance rates with your next car purchase—just another way we’ve got your back.
• Paid parental leave: Be there for life’s most important moments with time to support your growing family.
• SPARK: The employee benefits program that gives you everything from discounts to wellbeing support.
• Purchased annual leave: Gain extra flexibility by purchasing additional leave.
• Diversity flex leave: Our people have the flexibility to observe culturally significant days by choosing an alternate day that better aligns with their cultural values.

Application close date - Tuesday 15th September 2026

Angle Auto Finance is committed to attracting, retaining and strengthening the performance of a diverse, equitable and inclusive workforce. It is our commitment to ensure equal employment opportunities without discrimination or exclusion on the basis of cultural heritage, colour, religion, citizenship status, age, sex, sexual orientation, gender identity, or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information or any other basis protected by law.