Manager - Compliance Frameworks and Policies

BOQ; Sydney; Hybrid; AUD 140,000 - 190,000; Full time

Benefits offered by this job

Flexible work

Discounted financial products

Salary packaging options

Paid parental leave

Extra annual leave

Private health insurance discount

EAP

Employee networks

Pride in Diversity

Job summary

BOQ Group is seeking a Manager – Compliance Frameworks and Policies. Located from Brisbane or Sydney, you will strengthen the Compliance Risk Management Framework across the Group, partnering with Line 2 Compliance and senior managers to embed frameworks, policies, and controls that manage regulatory risk.

You will lead obligations management, regulatory change, and training, ensuring consistent application of policies and testing.

Qualifications

• Minimum proven experience in banking or financial services compliance.
• Strong ability to implement and manage CRMF framework components.
• Excellent stakeholder engagement and clear guidance on regulatory matters.

Responsibilities

• Lead the design, implementation and ongoing enhancement of CRMF frameworks and policies.
• Coordinate regulatory change impact assessments and horizon scanning.
• Embed controls, training and reporting across the three lines of defence.

Skills

Compliance risk management

Regulatory change management

Obligations management

Policy governance

GRC platforms

Tools

GRC tools

Job description

About the Role

As Manager – Compliance Frameworks and Policies, you will play a critical role in strengthening and embedding BOQ’s Compliance Risk Management Framework (CRMF) across the Group. Located from either Brisbane or Sydney, you'll work within Line 2 Compliance, supporting the design, implementation and continuous enhancement of frameworks, policies, processes and initiatives that enable the effective identification, assessment and management of compliance and regulatory risks. This role is central to ensuring the bank meets its regulatory obligations while fostering a strong culture of compliance and accountability. Partnering closely with the Senior Manager Regulatory Obligations and Change and the Senior Manager Compliance Frameworks, you will lead initiatives that enhance key CRMF capabilities, including obligations management, regulatory change, compliance training and compliance control libraries. You will support the development of practical, scalable compliance solutions and drive the consistent application of policies, procedures, controls, monitoring and reporting across the organisation in line with the three lines of defence model. A key focus of the role will be overseeing and embedding critical compliance policies and standards relating to Conflicts of Interest, Anti-Bribery and Corruption, and Market Misconduct. You will help maintain key compliance registers, coordinate attestation and control testing activities, and work with stakeholders across the business to ensure compliance risk considerations are effectively integrated into business processes, systems and decision‑making. You will also play an important role in BOQ’s regulatory change management activities, supporting horizon scanning, impact assessments and the translation of regulatory requirements into actionable business outcomes. By partnering with Line 1 Risk and Compliance, Legal, Regulatory Affairs, Operational Risk and business leaders, you will help build compliance capability, promote a proactive risk culture and ensure the organisation is well positioned to navigate an evolving regulatory environment.

About You

You are an experienced compliance professional with a background in banking or financial services and experience in a Line 2 Compliance role. You have a strong understanding of compliance risk management frameworks, regulatory change, obligations management and policy governance, with the ability to independently drive initiatives that strengthen compliance outcomes while balancing business needs and customer impacts. Ability to build trusted relationships and influence effectively across all levels of an organisation, from frontline teams through to senior leaders and governance forums. A strong communicator, you can translate complex regulatory and risk matters into clear, practical guidance and are recognised for your stakeholder management, problem‑solving ability, attention to detail and sound judgement. You will bring experience working with risk and compliance frameworks, control assessments and GRC platforms, including obligations and control libraries. Most importantly, you demonstrate a strong commitment to BOQ Group’s values, fostering a positive risk culture and helping protect customers, colleagues and the broader community.

About us

BOQ Group is a truly unique group of challenger brands with a purpose – to provide a genuine alternative to Australian financial services for customers and employees. Our family of brands (Bank of Queensland (BOQ), ME Bank, Virgin Money Australia, BOQ Specialist), each come with their own defined customer audience and brand personality, but share one goal – to build social capital through banking. That’s creating trust with customers, exploring staff potential and believing that tiny gestures and big ideas can change the world for communities. BOQ Group’s inclusive vision is to foster a workspace that values and leverages difference and creates new possibilities, a place where our people feel confident to bring their best selves to work every day. We embrace difference and believe that our workforce should reflect the customers and communities that we serve. In 2023, we successfully implemented an innovative Reconciliation Plan, driving positive change and promoting inclusivity across BOQ Group.

Our perks

At BOQ Group, we are passionate about creating an exceptional work environment that nurtures both your professional and personal growth. Our comprehensive benefits package is designed to enhance your well‑being, provide financial security, and foster a sense of community and inclusion. Here are just some of the fantastic perks you can enjoy as part of our team:

• Flexible working arrangement - Balance your work and personal life with ease.
• Discounted financial products - Enjoy exclusive rates on our financial services across the Group.
• Salary sacrificing options - Maximise your take‑home pay with our salary packaging options.
• Paid parental leave with no minimum requirements – Spend quality time with your new family member without any worries.
• Purchase additional annual leave – Need more time off? You can buy extra leave days.
• Discounted private health insurance plan – Take care of your health with our special rates.
• Employee Assistance Program (EAP) – Access confidential support for personal and professional challenges for you and your family.
• Access to employee network groups – Connect with peers through our First Nations Reconciliation, LGBTQIA+, Multicultural, Gender, Early Careers, and accessibility groups.
• Pride in Diversity membership: We are proud members of Pride in Diversity and actively participate in the Australian Workplace Equality Index. We are committed to creating a workplace where everyone feels valued and supported.

We celebrate, value and include people of all backgrounds, gender and expressions, sexualities, cultures, bodies and abilities.

Recruitment Notice

If you are successful for a role with BOQ Group, it is a condition of employment that background screening is completed to ensure that the Bank complies with its obligations under the Anti‑Money Laundering and Counter Terrorism Financing Act. These checks may include, but are not limited to identity, verification, reference checks, criminal background checks, immigration checks, verification of academic qualifications, bankruptcy checks.

Please no agency applications.