Manager - Line 2 Compliance Advisory

BOQ; Australia; Hybrid; AUD 140,000 - 180,000; Full time

Benefits offered by this job

Flexible working

Discounted financial products

Salary packaging

Paid parental leave

Buy extra annual leave

Private health insurance

Employee Assistance Program

Employee networks

Pride in Diversity

Inclusive culture

Job summary

BOQ Group is seeking a Manager, Compliance to lead independent oversight and challenge across our customer‑facing and group divisions. You will work with Line 1 and Line 2 teams to embed regulatory obligations into decisions and operations.

You will analyse risk events, change programs and regulatory updates, providing SME input and governance reporting to strengthen compliance outcomes across the organisation.

Qualifications

• Five+ years in Line 1 Risk or Line 2 Compliance in banking/financial services.
• Strong regulatory knowledge across Corporations Act, ASIC Act, National Credit Code, Banking Code.
• Proven ability to independently drive compliance initiatives and regulatory change.

Responsibilities

• Provide independent oversight, advice and constructive challenge across customer facing and group functions.
• Collaborate with stakeholders to map obligations into processes and controls.
• Review risk events, incidents, and breaches to identify themes and conduct risk focus areas.
• Support governance reporting and uplift the Compliance Risk Management Framework.

Job description

About the Role

As Manager, Compliance you will play a key role in supporting BOQ Group's Compliance Advisory team by providing independent oversight, advice and constructive challenge across our customer facing and group function divisions.

Acting as a trusted Line 2 Compliance partner reporting to the Senior Manager, Compliance, you will work closely with business stakeholders, Line 1 Risk and Line 2 leaders to ensure compliance and conduct risks are effectively identified, assessed and managed.

You will provide compliance subject matter expertise on issues, incidents, business initiatives, and change programs, helping ensure regulatory obligations are met and compliance considerations are embedded into decision‑making and operational practices.

You will review and analyse risk events, compliance cases, customer remediation activity, obligation mapping, product developments, complaints, breach data and emerging issues to identify key themes, trends and areas of conduct and compliance risk focus for the divisions.

While this role provides insights from reported breaches, it is not responsible for breach determination or breach reporting.

Reporting to the Senior Manager, Compliance you will also provide Line 2 SME input and challenge on the impact of regulatory change for the divisions, supporting the business to accurately interpret, map and embed obligations into processes and controls.

Leveraging data, insights and governance reporting, you will provide objective challenge and oversight in support of strong compliance insights and outcomes.

You will also contribute to divisional risk governance reporting, ensuring key compliance risks, themes and emerging issues are clearly articulated and escalated through appropriate governance forums.

Working collaboratively across the organisation, you will support the ongoing uplift and effectiveness of BOQ Group's Compliance Risk Management Framework, policies and processes.

You will help the business understand and respond to regulatory change, ensuring obligations are appropriately interpreted, mapped and embedded into controls and processes.

As a credible and pragmatic advisor, you will foster a strong culture of compliance and conduct risk awareness, building capability and supporting business outcomes that align with both regulatory expectations and BOQ Group's values.

About You

You are an experienced risk or compliance professional with a strong understanding of compliance and conduct risk management within the banking or financial services sector. With at least five years' experience in a Line 1 Risk or Line 2 Compliance environment, you bring sound knowledge of financial services regulation, including obligations under the Corporations Act, ASIC Act, National Credit Code and Banking Code of Practice.

You have a proven ability to independently support compliance initiatives, regulatory change and risk management activities, balancing customer outcomes, regulatory requirements and business objectives to deliver practical and effective solutions.

You are a collaborative and influential stakeholder manager, comfortable providing advice, challenge and insights across a range of business and governance forums.

Your strong analytical and problem‑solving skills enable you to assess complex risk and compliance matters, while your attention to detail ensures high‑quality outcomes.

With experience across risk, control and obligation management frameworks, and proficiency using GRC platforms, you can confidently interpret data, identify emerging risks and communicate key messages in a clear and concise manner.

Above all, you are aligned to BOQ Group's values and are passionate about protecting customers, supporting strong risk culture and driving positive compliance outcomes across the organisation.

About us

BOQ Group is a truly unique group of challenger brands with a purpose – to provide a genuine alternative to Australian financial services for customers and employees. Our family of brands (Bank of Queensland (BOQ), ME Bank, Virgin Money Australia, BOQ Specialist), each come with their own defined customer audience and brand personality, but share one goal – to build social capital through banking. That’s creating trust with customers, exploring staff potential and believing that tiny gestures and big ideas can change the world for communities.

BOQ Group’s inclusive vision is to foster a workspace that values and leverages difference and creates new possibilities, a place where our people feel confident to bring their best selves to work every day.

We embrace difference and believe that our workforce should reflect the customers and communities that we serve.

In 2023, we successfully implemented an innovative Reconciliation Plan, driving positive change and promoting inclusivity across BOQ Group.

Our perks

• Flexible working arrangement - Balance your work and personal life with ease.
• Discounted financial products - Enjoy exclusive rates on our financial services across the Group.
• Salary sacrificing options - Maximise your take‑home pay with our salary packaging options.
• Paid parental leave with no minimum requirements - Spend quality time with your new family member without any worries.
• Purchase additional annual leave - Need more time off? You can buy extra leave days.
• Discounted private health insurance plan - Take care of your health with our special rates.
• Employee Assistance Program (EAP) - Access confidential support for personal and professional challenges for you and your family
• Access to employee network groups - Connect with peers through our First Nations Reconciliation, LGBTQIA+, Multicultural, Gender, Early Careers, and accessibility groups.
• Pride in Diversity membership: We are proud members of Pride in Diversity and actively participate in the Australian Workplace Equality Index.
• We are committed to creating a workplace where everyone feels valued and supported.

We celebrate, value and include people of all backgrounds, gender and expressions, sexualities, cultures, bodies and abilities.

When you apply, you are welcome to tell us the pronouns you use and please let us know any reasonable adjustments you may need during the interview process.

If you are successful for a role with BOQ Group, it is a condition of employment that background screening is completed to ensure that the Bank complies with its obligations under the Anti‑Money Laundering and Counter Terrorism Financing Act. These checks may include, but are not limited to identity, verification, reference checks, criminal background checks, immigration checks, verification of academic qualifications, bankruptcy checks.

Find out why BOQ Group is a great place to work and about our commitment to inclusion. Learn about BOQ Group BOQ Group embraces an inclusive culture where we all belong. Find out more about BOQ Group's Commitment to Inclusion. We're always looking for passionate and talented people to join our growing BOQ Group team! Learn about our recruitment process. The BOQ Group talent team is made up of customer‑centric talent professionals with extensive recruitment experience between them. They live and breathe the BOQ way and are dedicated to guiding you along the recruitment process, from start to finish. Meet the BOQ Group Talent Acquisition team. Smaller Bank, Bigger Opportunities. Turn possibilities into reality by kick‑starting your career with our BOQ Group Summer Internship program. Learn more about our Summer Internship program.