Manager Business Performance

Bendigo And Adelaide Bank; Melbourne; Hybrid; AUD 120,000 - 150,000; Full time

Job summary

Bendigo Bank is seeking a strategically minded Manager, Business Performance to join the Financial Crime & Fraud Operations team. You will lead financial performance reporting, forecasting, and planning cycles across divisions, shaping insights for senior leadership.

In this permanent, full‑time role, you’ll monitor headcount, drive dashboards automation, partner with Group Finance and data teams, and support change initiatives with financial modelling and capacity planning.

Qualifications

• Demonstrated background in financial crime, fraud operations, or broader banking operations.
• Strong understanding of operational metrics, high-volume transactional data, and capacity planning models.
• Experience compiling high-quality management information, performance packs, and dashboards for senior leadership.
• Proven ability to influence and collaborate with diverse stakeholders, translating data into strategic narratives.
• Growth-oriented, analytical mindset with ability to identify efficiency opportunities and mitigate risk.

Responsibilities

• Track and report on divisional financial performance, monitor budget variances and support forecasting and planning cycles.
• Produce and refine operational performance reporting and dashboards to track productivity, volumes, and KPIs for senior leadership.
• Monitor headcount and resourcing data, assisting leaders with capacity modelling and workforce planning.
• Automate dashboards and tracking systems to streamline reporting and reduce manual processes.
• Drive change initiatives with financial modelling, cost-benefit analysis, and resource forecasting for new projects.
• Collaborate with Group Finance, operational leaders, and data teams to ensure financial compliance.

Skills

Financial crime

Fraud operations

Operational metrics

Management reporting

Stakeholder influence

Job description

Closing date: Wednesday 25 November 2026

We’ve never been ‘just a bank’. Just like you should never be ‘just an employee’. We’re united in our belief that in banking, better can be bigger, and together we’re making it happen.

It starts here. With Bendigo Bank… and you.

About theopportunity

We have an exciting opportunity for a strategically minded professional to join our Financial Crime & Fraud Operations (FC&FO) team as the Manager, Business Performance.

In this roleyou’llget to…

• Track and report on divisional financial performance, monitor budget variances, and support monthly forecasting and annual planning cycles.
• Produce, maintain, and refine operational performance reporting and dashboards to track productivity, volumes, and KPIs for senior leadership.
• Monitor headcount and resourcing data, assisting leaders with capacity modelling and workforce planning to optimise daily operations.
• Automate dashboards and tracking systems to streamline reporting and eliminate manual processes.
• Drive change initiatives by providing financial modelling, cost-benefit analysis, and resource forecasting for new projects.
• Collaborate closely with Group Finance, operational leaders, and various data teams to ensure financial compliance.

Whatyou’llbring to the role

• Demonstrated background in financial crime, fraud operations, or broader banking operations.
• A strong understanding of operational metrics, high-volume transactional data, and capacity planning models.
• Strong experience in compiling high-quality management information, performance packs, and dashboards for senior leadership.
• Proven ability to influence and collaborate with diverse stakeholders, translating raw data into clear, strategic narratives.
• A growth-oriented, analytical mindset with the ability to identify efficiency opportunities and proactively elevate budget or operational risks.

This is a permanent, full-time opportunity, located at our Melbourne, Adelaide, or Bendigo Head Office locations.

We offer flexible work options that put our people first, working in a hybrid model with a minimum local Head Office attendance requirement determined by your Leader, to find a rhythm that works best for you and your team. We believe that coming into the office some of the time is the best way to learn, stay connected and collaborate effectively, especially for key activities like team days, 1:1s, and town halls.

We believe a diverse workforce supported by an inclusive culture is central to our success and we actively encourage applications from those who bring diversity of thought to our business. We support candidate requests for adjustment to accommodate an illness, injury, or disability to equitably participate in the selection process.

Still in two minds?

Research suggests 60% of women and underrepresented groups might stop here, even after getting as far as drafting an application. We believe that diversity makes every team stronger, so even if you don’t tick every box we still want to see your application!