Manager Bank and Casual Workforce Unit

Melbourne Health; Melbourne; Hybrid; AUD 120,000 - 150,000; Full time

Benefits offered by this job

Salary packaging

Monthly ADO

5 weeks annual leave

Remote work options

Job summary

Parkville Youth Mental Health and Wellbeing Service (PYMHWS) is Victoria’s newest public mental health service focused on youth ages 12–25. We seek an experienced Manager to lead the central Bank and Casual Workforce Team, ensuring safe, timely and continuous service delivery across PYMHWS sites.

You will oversee recruitment, onboarding, governance and allocation of bank staff, collaborating with site managers and clinical leaders to respond to vacancies and fluctuating demand, while maintaining

Qualifications

• Experience in workforce management within complex healthcare settings.
• Strong stakeholder engagement and leadership.
• Commitment to youth-first, values-based care.

Responsibilities

• Lead and manage the Bank and Casual Workforce Team, fostering a positive, inclusive and high-performing team culture.
• Develop and oversee responsive workforce solutions to address unplanned vacancies and service demand across all sites.
• Manage recruitment, onboarding and compliance of bank staff, ensuring scope of practice and mandatory requirements are met.
• Partner with operational managers, clinical leaders, People & Communications and Finance to support service continuity.
• Manage relationships with external staffing agencies and sector partners.
• Monitor workforce performance, quality, safety and financial sustainability.

Job description

Parkville Youth Mental Health and Wellbeing Service (PYMHWS)

• Join Victoria’s newest Public Mental Health Service dedicated to youth
• Salary Packaging | Monthly ADO | 5 weeks Annual Leave

About Us:

Parkville Youth Mental Health and Wellbeing Service (PYMHWS) is Victoria’s newest public mental health service dedicated to the care of young people aged 12 to 25 experiencing complex mental health challenges.

PYMHWS is leading a bold and values-driven transformation in youth mental health care across Melbourne’s north and west. We exist to walk alongside young people, their families, carers, supporters and kin delivering care that is accessible, inclusive, developmentally appropriate, evidence-informed, and grounded in lived experience. Our service model is shaped by the voices of young people and their communities, and underpinned by a commitment to safety, equity, and continuous learning.

At PYMHWS, we are working with our community and partners to build in a future where all young people can access world-class mental health support, close to home. As we grow, we are looking for passionate, skilled, and visionary professionals to join us in shaping a new era of youth mental health in Victoria.

The Opportunity:

Our service is made up of compassionate, curious, and committed people. As we continue to grow, we are looking for a

Lead a central workforce function in Victoria’s first standalone youth mental health service, ensuring safe and continuous care across multiple sites.

Drive workforce solutions that directly enable safe, timely mental health care for young people aged 12–25.

Continue to Build and lead a Workforce Resource Team at the heart of a growing, system-transforming youth mental health service.

Why Join PYMHWS?

• Be part of building a legacy for youth mental health in Victoria
• Work alongside passionate, visionary leaders in a values‑led organisation
• Salary packaging options, up to $11,600 tax free earnings
• 5 weeks annual leave plus monthly ADO for full time employees
• Flexible working arrangements including remote work options where possible
• Employee wellbeing focused, access to EAP
• Fitness Passport membership
• Flexible, inclusive, and supportive workplace culture
• Opportunities for professional growth and development

About the Role:

We are seeking an experienced and values‑driven Manager, Bank and Casual Workforce Team to lead a central operational function critical to safe, timely and continuous service delivery across PYMHWS.

Reporting to the Chief Nursing Officer, you will provide operational and administrative oversight of the Bank and Casual Workforce Team, including the recruitment, onboarding, governance and allocation of bank staff (excluding medical). You will work closely with operational managers and clinical leaders to respond to unplanned vacancies and fluctuating service demand, ensuring workforce flexibility while maintaining high standards of quality, safety and clinical governance.

This is a key leadership role for someone who thrives in complex environments and is motivated by building sustainable workforce solutions that support excellent youth mental health care.

What You'll Do:

• Lead and manage the Bank and Casual Workforce Team, fostering a positive, inclusive and high‑performing team culture
• Develop and oversee responsive workforce solutions to address unplanned vacancies and service demand across all sites
• Manage recruitment, onboarding and compliance of bank staff, ensuring scope of practice and mandatory requirements are met
• Partner with operational managers, clinical leaders, People & Communications and Finance to support service continuity
• Manage relationships with external staffing agencies and sector partners
• Monitor workforce performance, quality, safety and financial sustainability

About You:

You are a collaborative and confident leader with strong workforce management experience in complex healthcare settings. You bring a systems mindset, excellent stakeholder engagement skills and a commitment to youth‑first, values‑based care.

Motivations or Values