Manager

Youth Justice and Victim Support; Maroochydore; On-site; AUD 120,000 - 150,000; Full time

Job summary

Youth Justice and Victim Support in Maroochydore, Queensland, invites applications for a Manager to lead the Sunshine Coast Youth Justice Service Centre and drive high standards of youth justice service delivery, case management practices, and stakeholder engagement.

The role requires strong leadership, cultural capability, staff development, and the ability to build enduring partnerships with families, courts, Child Safety and community organisations to achieve outcomes for young people and

Responsibilities

• Lead and manage the Sunshine Coast Youth Justice Service Centre in delivering high quality youth justice services.
• Implement quality case management systems, practices and standards.
• Establish enduring partnerships with youth, families, court, Child Safety, the community, the public and non-government sectors.
• Oversee staff development and management.
• Foster cultural capability and inclusive practices, including Aboriginal and Torres Strait Islander peoples.
• Participate in regional leadership, planning and decision-making.
• Lead local area forums with government and non-government stakeholders to promote partnerships.
• Develop cross-sector service delivery partnerships to enhance training and coordination.
• Provide leadership, advice and performance management to regional management.
• Recruit, supervise and develop professional staff.

Job description

Youth Justice and Victim Support – Maroochydore QLD

The role of Manager is to lead and manage the Sunshine Coast Youth Justice Service Centre in the delivery of high quality youth justice services to clients and communities through the implementation of quality case management systems/practices/standards and service delivery framework, the delivery of restorative justice processes where required, the establishment of enduring productive partnerships with youth, families, court, Child Safety, the community, the public and non-government sectors, and the ongoing professional development and management of staff.

As Manager, you will specifically:

• Demonstrate cultural capability and/or a commitment to developing cultural capability to ensure an inclusive culture that aligns with the Human Rights Act 2019 and supports departmental programs and community partnerships aimed at preserving cultural connections for Aboriginal and Torres Strait Islander peoples.
• Manage staff, physical and financial resources in accordance with relevant legislative provisions, strategic priorities, statutory delegations, departmental policies, procedures and contemporary best practice
• Allocate, prioritise and perform tasks in accordance with departmental procedures and statutory, financial and administrative delegations
• Provide leadership and management in the delivery of high quality youth justice services including the development of appropriate service responses to meet the identified needs of clients including young people, families, the community and the public and non-government sectors.
• Participate as a member of the regional leadership team and contribute to strategic and operational planning, reviews and key decision-making.
• Actively participate in and, where appropriate, lead local area forums with government and non-government stakeholders, promoting a positive and accountable public image and the development of productive partnerships to support service delivery outcomes.
• Develop enduring service delivery partnerships to enhance cross-sectoral participation, training and development, and the delivery and co-ordination of local youth justice services.
• Foster a culture and philosophy of frontline service delivery, cooperation, team work, high quality people management, commitment to excellence and a professional ethic which ensures the Youth Justice Service Centre continues to meet the department's priorities.
• Provide proactive high level support, advice and information to regional management in relation to youth justice service outcomes, development of service delivery and improvement strategies, staff training and support strategies and performance agreements.
• Provide ongoing recruitment, selection, professional development and culturally appropriate supervision and leadership to professional staff.
• Lead engagement with people from Aboriginal and/or Torres Strait Islander backgrounds as well as demonstrating an appreciation of cultural protocols and an awareness of the impacts of historical policies and practices to ensure culturally appropriate services.

Job Ad Reference: QLD/699016/26

Closing Date: Monday, 14th September 2026