Manager

Queensland Government; Bundaberg; On-site; AUD 90,000 - 120,000; Full time

Job summary

Queensland Government’s Hervey Bay Youth Justice Service Centre and Bundaberg Youth Justice are seeking a Manager to lead service delivery, staff, and partnerships. You will implement quality case management standards and restorative justice where required, aligning with regional priorities and Human Rights Act 2019.

You will establish cross-sector collaborations with Aboriginal and Torres Strait Islander communities, manage resources, participate in regional leadership, and drive professional

Qualifications

• Experience leading youth justice or child-related services.
• Proven ability to manage financial and physical resources.
• Ability to build and sustain cross-sector partnerships.

Responsibilities

• Lead and manage the Hervey Bay Youth Justice Service Centre and Bundaberg Youth Justice.
• Develop and implement quality case management systems and standards.
• Establish productive partnerships with youth, families, courts, Child Safety and communities.
• Provide professional development and supervision to staff.
• Participate in regional leadership planning and decision-making.

Skills

Leadership

People management

Stakeholder engagement

Cultural capability

Strategic planning

Job description

The role of Manager is to lead and manage the Hervey Bay Youth Justice Service Centre and Bundaberg Youth Justice in the delivery of high quality youth justice services to clients and communities through the implementation of quality case management systems/practices/standards and service delivery framework, the delivery of restorative justice processes where required, the establishment of enduring productive partnerships with youth, families, court, Child Safety, the community, the public and non-government sectors, and the ongoing professional development and management of staff.

As Manager, You Will Specifically

• Demonstrate cultural capability and/or a commitment to developing cultural capability to ensure an inclusive culture that aligns with the Human Rights Act 2019 and supports departmental programs and community partnerships aimed at preserving cultural connections for Aboriginal and Torres Strait Islander peoples.
• Manage staff, physical and financial resources in accordance with relevant legislative provisions, strategic priorities, statutory delegations, departmental policies, procedures and contemporary best practice
• Allocate, prioritise and perform tasks in accordance with departmental procedures and statutory, financial and administrative delegations
• Provide leadership and management in the delivery of high quality youth justice services including the development of appropriate service responses to meet the identified needs of clients including young people, families, the community and the public and non-government sectors.
• Participate as a member of the regional leadership team and contribute to strategic and operational planning, reviews and key decision-making.
• Actively participate in and, where appropriate, lead local area forums with government and non-government stakeholders, promoting a positive and accountable public image and the development of productive partnerships to support service delivery outcomes.
• Develop enduring service delivery partnerships to enhance cross-sectoral participation, training and development, and the delivery and co-ordination of local youth justice services.
• Foster a culture and philosophy of frontline service delivery, cooperation, team work, high quality people management, commitment to excellence and a professional ethic which ensures the Youth Justice Service Centre continues to meet the department's priorities.
• Provide proactive high level support, advice and information to regional management in relation to youth justice service outcomes, development of service delivery and improvement strategies, staff training and support strategies and performance agreements.
• Provide ongoing recruitment, selection, professional development and culturally appropriate supervision and leadership to professional staff.
• Lead engagement with people from Aboriginal and/or Torres Strait Islander backgrounds as well as demonstrating an appreciation of cultural protocols and an awareness of the impacts of historical policies and practices to ensure culturally appropriate services.

Job Ad Reference: QLD/697826/26

Closing Date: Thursday, 10th September 2026

Occupational group

Management