Management & Senior Leadership (Manufacturing, Production & Operations) - Harvey Norman

Harvey Norman; Sydney; On-site; AUD 120,000 - 160,000; Full time

Benefits offered by this job

Salary packaging

Novated leasing

Professional development

Career progression

Healthy work-life balance

Job summary

Harvey Norman in Sydney is seeking a Senior Manager to oversee franchised warehouse operations, drive continuous improvement, and ensure OH&S compliance across multiple sites. Reporting to the National Warehouse Operations Manager, you will review practices, coach Proprietors and Warehouse Managers, and develop initiatives to optimise performance while travelling nationwide.

This role offers salary packaging and novated leasing options, a supportive team that values diversity, and clear career

Qualifications

• 5+ years of experience in retail warehouse operations.
• Excellent written and verbal communication skills.
• Strong time management and organisational abilities.
• Experience coordinating across multiple sites and stakeholders.
• Willingness to travel to metropolitan, regional, and interstate sites.

Responsibilities

• Review current practices, assess and recommend improvements.
• Assist Franchise Proprietor and Warehouse Manager with staff recruitment and performance.
• Visit warehouse sites to ensure OH&S compliance.
• Develop initiatives to improve overall warehouse operations.
• Provide training and coaching to Proprietors, Warehouse Managers and Admin Managers.
• Build and maintain internal and external stakeholder relationships.

Skills

Retail warehouse operations

Communication skills

Time management

Multi-site coordination

Travel readiness

OH&S knowledge

Job description

• Opportunities to make discounted purchases on a great range of products
• Involves metropolitan, regional, and interstate travel
• Experience working within a diverse, unique, and successful global organisation

As Australia’s largest retailer of lifestyle products, with nearly 300 stores worldwide, Harvey Norman® has been a part of almost every Australian’s shopping experience. Whether getting the latest electronic gadgets, or furnishing your first home, Harvey Norman® is the place where you can shop with confidence.

About the role

Reporting to the National Warehouse Operations Manager, your primary responsibilities will include monitoring, evaluating, and reviewing franchised warehouse operations to ensure compliance with regulatory standards. You will also focus on developing capabilities within the franchised warehouse teams. You will champion and demonstrate a culture of continuous improvement, promoting the adoption of processes and procedures.

This role requires metropolitan, regional, and interstate travel.

Responsibilities include;

• Reviewing current practices, conducting assessments, and providing recommendations for improvement.
• Assisting the Franchise Proprietor and Warehouse Manager with staff recruitment and performance management as needed.
• Visiting assigned warehouse sites to ensure compliance with OH&S requirements.
• Identifying improvements and developing initiatives for warehouse sites to present to the business, focusing on overall warehouse operations.
• Providing operational training and coaching to Proprietors, Warehouse Managers and Administration Managers.
• Building and maintaining internal and external stakeholder relationships.

About you

With a passion for warehouse operations, you will bring proven experience in influencing and negotiating with both internal and external stakeholders to achieve the best outcomes for the business. Additionally, you can train and mentor stakeholders effectively.

You will also have:

• 5+ years of experience in retail warehouse operations.
• High level of written and verbal communication skills.
• Great time management, planning and organisational skills.
• Experience in managing multiple sites and coordinating with diverse stakeholders.
• Ability to travel to multiple warehouse sites within metropolitan and regional areas.
• Possess in depth knowledge of warehouse operations, OH&S, and retail practices.

This opportunity will provide:

• Salary packaging and novated leasing options for eligible employees.
• Professional development and career progression.
• Experience working with an Iconic Australian Brand with global success in NZ, Asia, and Europe.
• A supportive team environment that celebrates diversity and promotes a healthy work and family life balance.
• Opportunities to make discounted purchases on a great range of products and services.

Please note that only people with the right to work in Australia should apply for this position.