Managed Services Sales - Senior Specialist

Telstra; Sydney; Hybrid; AUD 120,000 - 160,000; Full time

Benefits offered by this job

Performance pay

Learning programs

Global presence across 22 countries

Purchased annual leave

Telstra day off

Product discount

Toolkit provided

Job summary

Telstra Enterprise – Business & Enterprise Sales Chapter Area seeks a Senior Managed Services Sales Specialist to consult, propose and sell managed services outcomes across Network, Security and Service Management domains. The role supports BDMs, Client Partners and Domain specialists, with emphasis on multi-domain opportunities.

Based in Sydney, you will engage clients regularly, travel for on-site visits, and work within a fast-paced, performance-driven team.

Qualifications

• Minimum 5 years in a target-driven sales environment.
• Experience in environments combining sales with service and customer satisfaction focus.
• Experience in conducting complex sales negotiations and finalising commercial deals.
• Ability to understand Managed Services across Network and Security technologies and Service Management.
• Experience in selling end-to-end Managed Services across multi-domain customer outcomes.
• Degree in business or ICT; certifications like ITIL, Cisco, Fortinet, or Palo Alto are advantageous.

Responsibilities

• Focus on identifying and pursuing opportunities for multi-domain Managed Services across Telstra Enterprise.
• Provide proactive thought leadership to customers relating to technology trends and Telstra solutions.
• Develop specialist knowledge and oversee execution of offers in market with internal/external interlock on Managed Services offerings.
• Execute internal initiatives to generate pipeline, including account planning and sales campaigns.
• Act as trusted advisor to internal stakeholders on set Managed Services offerings.

Skills

Sales experience

Negotiation

MS knowledge

Network & Security knowledge

ITSM understanding

Education

Business or ICT degree

Tools

ITIL

Cisco

Fortinet

Palo Alto

Job description

We're an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We're all about providing the best experience and delivering the best tech on the best network.

Who We Are

We're an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We're all about providing the best experience and delivering the best tech on the best network. This includes making Telstra the place you want to work. For you, that means a having career that grows with you and working with a team powered by human connection that prioritises wellbeing and choice.

Focus of the Role

The Managed Services Sales Senior Specialist will play an important role in achieving sales revenue, profitability and customer satisfaction targets in any assigned portfolio, or in support of the BDMs, Client Partners and Domain specialists

What We Offer

• Performance-related pay
• Access to thousands of learning programs so you can level-up
• Global presence across 22 countries; opportunities to work where we do business.
• Purchased annual leave scheme
• Additional Telstra day off
• Additional 30% off Telstra products and services
• Toolkit provided (laptop + mobile phone + plan paid for)

What You'll Do

Telstra Enterprise - Business & Enterprise Sales Chapter Area helps businesses of all sizes meet their technology needs. The Secure Networks group forms part of TE Sales and Customer Success, providing trusted expertise across data networks, cybersecurity and managed services. As The Managed Services Sales Senior Specialist, Your Primary Focus Is To Consult, Propose And Sell Managed Services-based Outcomes Across The Following Domains

• Network
• Security
• Service Management (ITSM)

Preference will be given to candidates based in Sydney, as this role involves regular client interaction and occasional on-site visits.

Key Responsibilities

• Focus on identification and pursue of opportunities/sales of multi-domain Managed Services solutions across the above technology areas across Telstra Enterprise.
• Provide pro-active thought leadership to customers, focusing on areas that are industry specific and based on technology trends, with the ability to relate this to how Telstra can assist the customer.
• Develop specialist knowledge and oversee execution of offers in market including internal/external interlock on allocated Managed Services offerings.
• Execution of internal initiative/s to generate pipeline such as, account planning, sales campaigns, sales enablement and training
• Trusted advisor to internal stakeholders including BDM's, Client Partners and Pre-Sales on set Managed Services offerings

About You

• Minimum 5 years of experience in a target-driven sales environment with a strong track record of consistent performance.
• Experience in operating in environments that combine sales and revenue with a service and customer satisfaction focus
• Experience in conducting complex sales negotiations and finalising commercial deals
• Demonstrable ability to understand Managed Services across Network and Security technologies as well as Service Management and use this knowledge to build propositions that solve customers' challenges and business outcomes.
• Experience in selling end to end Managed Services which covers multi-domain customer outcomes.
• A Degree in any business related or ICT field would be an advantage
• Industry Certifications: ITIL, Cisco, Fortinet, or Palo Alto
• Sales Methodologies: Familiarity with Challenger Sales, Miller Heiman, or other leading approaches.

We're amongst the top 2% of companies globally in the CDP Global Climate Change Index 2023, being awarded an 'A' rating. If you want to work for a company that cares about sustainability, we want to hear from you.

As part of your application with Telstra, you may receive communications from us on [phone] (for job applications in Australia) and [phone] (for job applications in the Philippines and India).

When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued and celebrated. We actively seek individuals from various backgrounds, ethnicities, genders and disabilities because we know that diversity not only strengthens our team but also enriches our work. We have zero tolerance for harassment of any kind, and we prioritise creating a workplace culture where everyone is safe and can thrive.

As part of the hiring process, all identified candidates will undergo a background check, and the results will play a role in the final decision regarding your application.

We work flexibly at Telstra. Talk to us about what flexibility means to you. When you apply, you can share your pronouns and / or any reasonable adjustments needed to take part equitably during the recruitment process.

We work flexibly at Telstra. Talk to us about what flexibility means to you. When you apply, you can share your pronouns and / or any reasonable adjustments needed to take part equitably during the recruitment process. Adjustment requests and accessibility support can be arranged using the contact details below.

We are aware of current limitations with our website accessibility and are working towards improving this. Should you experience any issues accessing information or the application form, and require this in an alternate format, please contact our Talent Acquisition team on or via the additional contact options found at www.telstra.com.au/careers/diversity-equity-and-inclusion/disability-employment