Maintenance Supervisor (TCS)

Service Stream; City of Melbourne; On-site; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Flexible working

Career development

Learning system access

Discounts on services

Job summary

Service Stream is expanding its Transport division with a new Maintenance Supervisor role covering the Victoria West ITS Maintenance Contract (VIMC). You will lead field teams across multiple sites, ensuring safe, compliant maintenance and timely fault response.

The role requires frontline leadership, strong experience in electrical/ITS environments, and a commitment to safety and continuous improvement within a large, national services provider.

Qualifications

• Experience supervising electrical, traffic signal, ITS, or comparable infrastructure maintenance teams.
• Electrical/electronic/technical trade qualification or equivalent capability.
• Construction induction card and Victorian driver licence.
• Licences/authorisations where required.
• Frontline leadership and contractor management.

Responsibilities

• Plan, allocate and supervise reactive, routine and planned maintenance with safety checks.
• Coordinate fault response and liaise with stakeholders; escalate safety risks.
• Lead pre-starts, toolbox talks and manage subcontractor performance.
• Ensure work orders, tests, photos, materials and records are accurate and submitted.

Skills

Supervision

Field leadership

Electrical maintenance

Traffic signals

ITS operations

Education

Electrical trade qualification

Job description

Summary

Primary Location VIC - Williamstown

Join Service Stream in our newest acquisition for the Victoria West ITS Maintenance Contract (VIMC) as our Maintenance Supervisor!

About the Role

We are excited to launch new roles in our Transport division to support our two new long-term Intelligent Transport Systems (ITS) maintenance contracts awarded by the Victorian Department of Transport and Planning. The Victoria West ITS Maintenance Contract (VIMC) will see our teams maintain more than 4,500 ITS assets across 27 Local Government Areas, covering around a third of metropolitan Melbourne and extending west to the South Australian border. We also have the Motorway Communications Network Contract, which connects more than 2,000 roadside devices including lane use management signs, variable speed limit signs, freeway ramp signals, CCTV and sensor technologies, while also connecting private road operators with Victoria’s transport control system.

Key Responsibilities

• Safe field delivery: Plan, allocate and supervise reactive, routine and planned TCS maintenance, ensuring work is completed by competent and authorised personnel. Verify permits, traffic management, electrical safety, risk assessments, isolation requirements, tools, materials and site controls before work starts.
• Fault response: Coordinate response to TCS faults and incidents, confirm priorities and service levels, and maintain communication with Works Monitoring, DTP, TOC and other stakeholders. Escalate jeopardy, safety risks, access constraints and repeat failures and support emergency response arrangements.
• People and subcontractors: Lead pre-starts, toolbox talks, competency checks and field coaching. Manage subcontractor performance, evidence, conduct and compliance. Support the planned transition of work to internal teams, including capability, equipment, procedures and verification of competency.
• Quality and records: Ensure work orders, test results, photos, materials, time, defect outcomes and completion evidence are accurate and submitted promptly. Inspect completed work, address defects and non-conformances and contribute to reliability and continuous improvement reviews.

About You

Our ideal candidate will have experience supervising electrical, traffic signal, ITS, communications or comparable infrastructure maintenance teams and subcontractors. You may also have:

• Experience with reactive fault response and planned maintenance in live operational environments.
• Relevant electrical, electronic, communications or technical trade qualification, or equivalent demonstrated capability.
• Construction induction card and current Victorian driver licence.
• Relevant licences and authorisations where required.
• Frontline leadership, work allocation, incident response and contractor management.
• Knowledge of traffic, electrical and field safety controls and maintenance quality requirements.
• Ability to interpret work orders, technical information, KPIs and service levels.

About Us

Service Stream is an equal opportunity ASX-listed business that develops and operates Australia's essential services networks across telecommunications, utilities, transport, defence, and social infrastructure industries - we keep communities connected.

Service Stream—your next role comes with:

• Flexible working - all flexibility requests are genuinely considered.
• Career development – we offer growth opportunities and support internal mobility.
• Access to skill enhancement through our online learning system.
• Access - discounts for hundreds of businesses such as Woolworths, Air BNB, The Iconic, JB HI-FI, Dan Murphys, Bupa Health Care, and Specsavers.
• We also offer access to novated leasing and a share matching program.
• Paid leave - parental, cultural, community service, defence, study, corporate volunteering and purchased leave available.
• Culture – we are dedicated to fostering a workplace environment that values safety, diversity and inclusion, and meaningful recognition.

Equal Opportunity Statement

We celebrate diversity at Service Stream and welcome applications from people who identify as Aboriginal and/or Torres Strait Islander, people with a disability or neurodivergence, and those from LGBTIQA+, Veteran or other diverse groups.

If you require any reasonable adjustments to the recruitment process, please email [e-mail].

Company Overview

Service Stream, together with its subsidiaries and affiliates, is a leading national service provider to develop and operate Australia's essential communications, energy and water networks in the telecommunications and utilities industries. We specialise in the design, construction and maintenance of new and existing networks, and deliver end-to-end engineering and asset management solutions on behalf of our blue chip client base.