Maintenance Officer

Palm Lake Resort; Warren; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive rates

Weekend penalties

Work–life balance

Training & development

Employee Assistance Program

Tenure rewards

Staff beverages & snacks

Inclusive team culture

Career opportunities

Job summary

Palm Lake Care Mount Warren Park is seeking a proactive Maintenance Officer to oversee day-to-day reactive maintenance, preventive maintenance, and contractor coordination to keep our aged care community safe and well.

This full-time role is 38 hours per week, based on-site, and offers opportunities to contribute to high-quality resident care while working within a supportive team.

Applicants should have a general trade background, a WHS certificate, and a current Police Check.

Qualifications

• General trade background or equivalent experience in building and maintenance.
• Certificate III in Workplace Health and Safety is highly desirable.
• Current National Police Check.

Responsibilities

• Complete preventative maintenance of buildings, grounds, plant, and equipment, with accurate task records.
• Respond to reactive maintenance requests and fix issues within 3 days where possible.
• Register and maintain asset data, updating records after maintenance.
• Conduct regular walkthroughs with the Service Manager to identify improvements.
• Review maintenance schedules with the Service Manager to stay within budget.
• Coordinate contractors and suppliers to support maintenance activities.

Skills

Trade background

Education

Certificate III in Workplace Health and Safety

Job description

Are you a hands on problem solver with a passion for maintaining safe, functional, and welcoming environments?

Do you take pride in delivering high quality maintenance support that enhances the comfort and wellbeing of older Australians?

We are seeking an experienced and proactive Maintenance Officer to join our Palm Lake Care Mount Warren Park team.

In this important role, you will oversee day to day reactive maintenance, scheduled preventative maintenance, and coordinate contractors to ensure our aged care community operates safely, smoothly, and efficiently.

This is a Full Time position working 38 hours a week.

About Us

At Palm Lake Care, care isn’t just what we do it’s who we are. As a proud, family‑owned organisation, we’ve built our reputation on values that put people first. Across our seven premium aged care communities, we provide personalised residential, respite, and palliative care in vibrant, welcoming environments where every resident feels truly valued.

Our team is united by a simple promise, I will make a difference for you, right now. That belief drives us to go the extra mile because the little things often matter most. Here, respect is at the heart of every interaction with residents, families, and each other because how we treat people conveys everything about us as a company and you as an individual.

Our Palm Lake Promise to you is that here, you will make a difference.

Responsibilities

• Complete preventative maintenance of buildings, grounds, plant, and equipment according to schedule, including accurate recording of completed tasks.
• Respond to reactive maintenance requests and ensure issues are addressed within 3 days of being reported.
• Register and maintain accurate asset data, including updates when maintenance is carried out.
• Conduct regular walk throughs with the Service Manager to identify areas for improvement and prioritise rectification.
• In collaboration with the Service Manager, review preventative maintenance schedules to ensure effective upkeep of infrastructure and equipment within budget.
• Coordinate contractors and suppliers as needed to support maintenance activities..

What We’re Looking For

We are searching for someone who values respect, professionalism, and community, and who takes pride in contributing to excellent resident care.

To thrive in this role, you will bring:

• A general trade background or equivalent experience within building and maintenance industries.
• Certificate III in Workplace Health and Safety (highly desirable).
• A current National Police Check.

Personal Attributes:

• A positive, enthusiastic attitude.
• Strong initiative, self‑motivation, and the ability to work independently.
• Excellent communication and interpersonal skills, especially when engaging with elderly residents.

Why Join Us?

At Palm Lake Care, we pride ourselves on offering exceptional lifestyle communities and providing our staff with a supportive and rewarding work environment. We offer our team:

• Competitive Rates -including weekend and overtime penalties
• Work-life Balancewith a variety of shifts available
• Training & Development– Ongoing on‑the‑job training and online training specifically designed to support you in your role and prepare you for professional growth opportunities
• 24/7 free accessto compassionate, confidential support with our Employee Assistance Program (EAP)
• Celebrate Milestones withtenure rewards!
• Palm Lake Care Perks– We offer a selection of complimentary beverages, treats, fruits and bites for staff to enjoy
• Supportive team culture– Be part of a vibrant and inclusive community where your contributions are valued
• Career Opportunities- Palm Lake Group spans 4 entities, 27 lifestyle resort communities and 7 aged care facilities across Australia's east coast, from development & construction to resort management & aged care, the career pathways and opportunities with Palm Lake Group are truly endless.

Join a Team That Cares!

We believe belonging and connection are fundamental rights of ageing. If you’re ready to make a meaningful impact through the joy of food and hospitality, we’d love to hear from you.

As an inclusive and culturally sensitive workplace, we invite individuals from Aboriginal and Torres Strait Islander backgrounds, and all walks of life, to apply.

All applicants must provide a valid national police check and undergo a pre‑employment medical assessment.

Please note, all Palm Lake Care Communities are smoke‑free workplaces.