Machine Control & Guidance Specialist

Sime Darby; Mackay Regional; On-site; AUD 55,000 - 83,000; Full time

Benefits offered by this job

Big Pay, Bigger Growth

Body, Mind & Wallet Support

Get more time back in your life

Cutting Edge Tech

Career Paths That Work for You

Job summary

Hastings Deering is seeking a Minestar – Field Service Specialist to join our Mackay team. You will install and support technology on Caterpillar equipment across Central Queensland Coal Fields, and complete CAT Minestar academy training after on-the-job learning.

The role suits candidates with a trade certificate in Communications, Electronics, Industrial Electrical, Control Systems, or Digital Radio, with strong fault-finding and customer-facing skills.

Qualifications

• Trade certificate or similar qualification in Communications, Electronics, Industrial Electrical, Control Systems, Digital Radio.
• Ability to troubleshoot and fault-find across electrical, mechanical and digital systems.
• Experience with CAT Minestar or similar technology is advantageous.

Responsibilities

• Deliver hardware, electrical and mechanical installation of Technology system products.
• Work to clear work processes and within agreed timeframes to ensure tasks are completed.
• Support on-site customers and collaborate with stakeholders to troubleshoot and achieve outcomes.
• Utilise mechanical and electrical skills in a technology-based role.

Skills

Communications

Electronics

Industrial Electrical

Control Systems

Digital Radio

Education

Trade certificate

Job description

About the Role

We are on the hunt for a Minestar – Field Service Specialist to join our award-winning team in Mackay.

This is your opportunity to work with Minestar Solutions as a technician supporting key customers across the Central Queensland Coal Fields. This position reports within the Technology Service Team and will require you to be responsible for the installation and ongoing support of the technology installed on Caterpillar and other manufacturers equipment.

Successful candidates will undertake full CAT Minestar academy training program after a period of on the job training. The role will best suit those who hold a certification across a variety of disciplines including; radio technicians, mechanical or electrical.

As a Minestar, Field Service Specialist you will:

• Deliver quality service - Perform hardware, electrical and mechanical installation of Technology system products
• Follow the right procedures - Work to clear work processes and within agreed timeframes to ensure assigned tasks are completed
• Keep customers informed - Support on-site customers and work collaboratively with stakeholders to trouble‑shoot and achieve the required outcomes
• Do it once, do it right - Use your mechanical, electrical skills and experience in a unique technology based role

Who are we and why work with us?

Hastings Deering is proud to be one of the top 5 Caterpillar dealerships globally. We sell, rent, and offer support and parts distribution services for Cat® products across a range of industries, including resources, general construction, civil transport and commercial construction, power systems, government, primary industries and marine.
We have more than 3,500 employees across 23 business service centres throughout Queensland, Northern Territory, Papua New Guinea, the Solomon Islands and New Caledonia, with our headquarters based in Brisbane, Australia.

When you join our team at Hastings Deering, you’ll benefit from:

• Big Pay, Bigger Growth - A competitive hourly rate and competency based pay increases
• Body, Mind & Wallet Support - Free health checks, Employee Assistance Program, income protection insurance, and discounts at major retailers.
• Get more time back in your life - Our 7on/7off rosters are made to fit your life, giving you the flexibility to take care of what matters most outside of work.
• Cutting Edge Tech - Get hands‑on experience with the latest CAT technology as we shape the future of mining and heavy equipment solutions
• Career Paths That Work for You - Grow into leadership, technical specialist, or support service roles. At Hastings Deering, we align with YOUR goals.

About You

A successful teammate will have:

• Experience that counts - you will have a trade certificate or similar qualification in Communications, Electronics, Industrial Electrical, Control Systems, Digital Radio
• Strong communicator - excellent communication skills with a genuine customer focus.
• The right mindset - The ability to problem solve, fault find and troubleshoot will be highly regarded as is your ability to work autonomously
• Customer at the core - A strong customer focus, outcomes driven and excellent communication skills are also required
• Safety minded - committed to maintaining high workplace health and safety standards at all times.

Hastings Deering follows a Pre-Employment Process for all successful applicants, which includes two employment references, a National Police Check and a medical assessment. These checks are essential to your application, and your Talent Acquisition Partner will support you through the process.