MAC Myer Northland - Assistant Manager - Limited Tenure

The Estée Lauder Companies; Natte Yallock; On-site; AUD 55,000 - 65,000; Full time

Job summary

Estée Lauder Companies is seeking an Assistant Manager to lead and motivate a team of Sales Associates in a prestige beauty retail setting in Victoria. You will partner with the Store Manager to coach staff, deliver exceptional customer service, and manage day-to-day store operations, including inventory and cash reconciliation.

This role requires flexibility to work days, nights, weekends and special events.

Qualifications

• Proven supervisory and coaching skills in a fast-paced retail environment.
• Ability to deliver inspirational, personal customer service.
• Experience coaching others to meet sales and service targets.
• Retail operations know-how including inventory and cash handling.
• Availability to work retail hours, including nights, weekends and events.
• Experience with retail POS software and basic office tools.

Responsibilities

• Support the Store Manager to lead, coach and develop the team to hit sales, service and operational targets.
• Drive store performance through coaching and hands-on leadership.
• Ensure accurate cash handling and inventory control during operations.

Skills

Coaching

Customer service

Retail operations

Inventory management

Cash reconciliation

POS software

Microsoft Office

Supervision

Tools

POS software

Microsoft Office

Job description

Description

We are seeking an inspirational and dynamic Assistant Manager to play a leading role in the success of the store/counter by supporting the Store Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets.

Candidates should have proven supervisory, coaching and retail operations skills gained in a fast paced retail environment. If you are an ambitious and high performing self-starter with a flair for retail and a passion for coaching others to reach their full potential this could be the perfect role for you and the first step towards a long term and fulfilling career with a leader in prestige beauty.

With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.

Qualifications

• Proven retail experience preferably within cosmetics
• The ability to provide inspirational, authentic and personalized customer service
• Previous supervisory experience with a proven track record of coaching/mentoring others to achieve sales and customer service targets
• Retail operations experience including inventory management and cash reconciliation
• Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment
• Previous experience with retail point-of-sale software
• Proficient in Microsoft Office
• Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview
• interview