Luxury Sales Associate: Elevate Style & Omnichannel

Coach; Sydney; On-site; AUD 55,000 - 70,000; Full time

Job summary

Coach is seeking a Sales Associate to represent the Coach brand and deliver an elevated, personalized shopping experience. You will meet personal and store sales goals, assist with daily store operations, and help keep the floor, stockroom, and visuals organized.

This role blends luxury‑retail service, omni‑channel selling, and team collaboration to drive brand loyalty. The ideal candidate has 1+ years of luxury retail experience, strong English, and the ability to work in a fast‑paced

Qualifications

• 1+ years of sales experience, luxury retail preferred
• Strong English proficiency
• Ability to work in a fast-paced environment
• Experience with POS operations and basic tech tools

Responsibilities

• Represent Coach as a brand ambassador and deliver an elevated, personalized shopping experience
• Meet personal and store sales goals and support daily store operations
• Build lasting client relationships through styling and product knowledge
• Drive sales through cross-selling, upselling, and tailored recommendations
• Utilize POS and clienteling tools to capture data and encourage repeat purchases
• Maintain a high-energy floor, manage multiple customers, and keep stockroom organized

Skills

Luxury retail experience

Customer service

English proficiency

Communication skills

Team collaboration

Tools

POS systems

Mobile POS devices

Social media platforms

Job description

Coach is seeking a Sales Associate to represent the Coach brand and deliver an elevated, personalized shopping experience. You will meet personal and store sales goals, assist with daily store operations, and help keep the floor, stockroom, and visuals organized.

This role blends luxury‑retail service, omni‑channel selling, and team collaboration to drive brand loyalty. The ideal candidate has 1+ years of luxury retail experience, strong English, and the ability to work in a fast‑paced