Luxury Retail Sales Consultant - Storytelling & Goals

Swarovski Group; Perth; On-site; AUD 45,000 - 65,000; Full time

Benefits offered by this job

Recognition awards

Employee discounts

Volunteer leave

Employee assistance program

Training and development

Career progression opportunities

Job summary

Swarovski in Perth is seeking a Sales Consultant to deliver exceptional customer service and create memorable brand experiences. You’ll inspire customers with a passion for our products, drive sales, and contribute to a vibrant, fashion-forward team in a luxury retail setting.

We value storytelling, product knowledge, and a commercial mindset, with opportunities for career development and exclusive employee discounts.

Qualifications

• Passionate about fashion or luxury brands.
• Experience in multicultural retail environment.
• Excellent customer service skills and a friendly, trustworthy personality.
• Curious, empathetic, and results-driven team player.
• Comfortable using retail technology and digital tools.

Responsibilities

• Deliver outstanding customer service and create emotional connections through storytelling.
• Build trust and lasting relationships with customers, promoting loyalty programs.
• Achieve individual and team sales goals, taking accountability for results.
• Collaborate with your team to create a welcoming, organised store environment.
• Stay up to date with brand products knowledge, using digital tools to enhance the customer experience.

Skills

Customer service

Storytelling

Sales goals

Team player

Digital tools

Brand passion

Commercial mindset

Job description

Swarovski in Perth is seeking a Sales Consultant to deliver exceptional customer service and create memorable brand experiences. You’ll inspire customers with a passion for our products, drive sales, and contribute to a vibrant, fashion-forward team in a luxury retail setting.

We value storytelling, product knowledge, and a commercial mindset, with opportunities for career development and exclusive employee discounts.