Luxury Retail Consultant - Storyteller & Sales Pro

Swarovski; Sydney; On-site; AUD 52,000 - 68,000; Full time

Benefits offered by this job

Employee discounts

Volunteer leave

Wellbeing support

Training & development

Career growth

Job summary

Swarovski is recruiting a Sales Consultant to deliver outstanding service in a dynamic Sydney store. You’ll create emotional connections, promote loyalty programs, and work with a team to hit sales targets while keeping the store inviting and well organized.

Ideal candidates are passionate about fashion, comfortable with retail tech, and capable of thriving in a multicultural environment. Join a brand known for sparkle and customer-centric experiences.

Qualifications

• Passion for fashion and luxury brands.
• Experience in multicultural retail environments.
• Excellent customer service and communication skills.
• Curious, empathetic, and results-driven team player.
• Digitally savvy and comfortable using retail technology.

Responsibilities

• Deliver outstanding customer service and create emotional connections through storytelling.
• Build trust and lasting relationships while promoting loyalty programmes.
• Achieve individual and team sales goals with accountability for results.
• Collaborate with your team to maintain a welcoming, organized store environment.
• Stay up to date with brand products knowledge using digital tools.

Skills

Customer service

Multicultural experience

Communication skills

Team player

Digital literacy

Tools

POS system

Job description

Swarovski is recruiting a Sales Consultant to deliver outstanding service in a dynamic Sydney store. You’ll create emotional connections, promote loyalty programs, and work with a team to hit sales targets while keeping the store inviting and well organized.

Ideal candidates are passionate about fashion, comfortable with retail tech, and capable of thriving in a multicultural environment. Join a brand known for sparkle and customer-centric experiences.