Luxury Retail Sales Consultant – Create Brilliance

Swarovski; Canberra; On-site; AUD 52,000 - 70,000; Full time

Benefits offered by this job

Exclusive employee discounts

Recognition awards

Volunteer leave

Employee assistance program

Product and personal training

Career development

Job summary

Swarovski is seeking a Sales Consultant to deliver outstanding service, create memorable brand experiences and inspire customers with passion for our products in a dynamic retail setting. You will drive sales, build relationships, and promote loyalty programs while maintaining a welcoming store environment.

Ideal candidates are passionate about fashion and luxury, experienced in multicultural retail, and comfortable using retail technology to enhance the customer journey.

Qualifications

• Excellent and proven customer service skills.
• Experience in a multicultural retail environment.
• Digitally savvy and comfortable using retail technology.

Responsibilities

• Deliver outstanding customer service and create emotional connections through storytelling.
• Build trust and lasting relationships with customers, promoting loyalty programs.
• Achieve individual and team sales goals, taking accountability for results.
• Collaborate with your team to create a welcoming, organized store environment.
• Stay up to date with brand products knowledge, using digital tools to enhance the customer experience.

Skills

Customer service

Team player

Retail tech

Job description

Swarovski is seeking a Sales Consultant to deliver outstanding service, create memorable brand experiences and inspire customers with passion for our products in a dynamic retail setting. You will drive sales, build relationships, and promote loyalty programs while maintaining a welcoming store environment.

Ideal candidates are passionate about fashion and luxury, experienced in multicultural retail, and comfortable using retail technology to enhance the customer journey.