Luxury Retail Sales Associate - Clienteling & Styling

Coach; City of Melbourne; On-site; AUD 50,000 - 70,000; Full time

Benefits offered by this job

Generous staff discounts across Coach

Career progression opportunities

Comprehensive onboarding and product培训

Ongoing learning and development

Employee Assistance Program

Wellbeing support

Collaborative team culture

Work with globally recognised luxurybr

Job summary

Coach Chadstone in Melbourne seeks a Full-Time Sales Associate to elevate customer experiences and drive sales for a luxury fashion brand. You will build genuine relationships, share expert product knowledge, and contribute to store success in a fast-paced environment.

The role emphasizes clienteling, product styling, and teamwork, with 37.5 hours per week, staff discounts, onboarding, and ongoing training within a global luxury group.

Qualifications

• Previous retail, customer service, or sales experience.
• A passion for fashion, luxury retail, and delivering exceptional customer experiences.
• Strong communication and relationship-building skills.
• Confidence in achieving sales goals and working in a fast-paced environment.
• A positive attitude, strong work ethic, and team-first approach.
• Professional presentation and attention to detail.
• Set roster (37.5 hours per week).

Responsibilities

• Deliver exceptional customer service and create memorable shopping experiences.
• Build lasting relationships through clienteling and personalised service.
• Share product knowledge and styling advice to connect customers with the right products.
• Achieve individual and team sales targets.
• Drive sales through cross-selling and upselling opportunities.
• Support visual merchandising standards and maintain an inspiring store environment.
• Assist with stock management, replenishment, and daily operational tasks.
• Process transactions efficiently while maintaining accuracy.
• Collaborate with the team to achieve business goals and deliver outstanding results.

Skills

Retail experience

Customer service

Sales ability

Communication

Relationship building

Team player

Job description

Coach Chadstone in Melbourne seeks a Full-Time Sales Associate to elevate customer experiences and drive sales for a luxury fashion brand. You will build genuine relationships, share expert product knowledge, and contribute to store success in a fast-paced environment.

The role emphasizes clienteling, product styling, and teamwork, with 37.5 hours per week, staff discounts, onboarding, and ongoing training within a global luxury group.