Luxury Boutique Host & Concierge (Peak Season)

Dior; Melbourne; On-site; AUD 42,000 - 56,000; Part time

Job summary

Christian Dior Couture seeks a Host for the Christmas peak period in our Australian boutiques. You will act as a frontline ambassador, greeting clients, managing boutique flow, and ensuring a luxurious, welcoming experience while coordinating with Sales Associates and Assistants.

Ideal candidates have 1–3 years in luxury retail or hospitality, are fluent in English, and maintain a polished, professional demeanor under pressure during busy periods.

Qualifications

• Completion of secondary education or above.
• 1–3 years of relevant experience within luxury retail, hospitality, or customer service environments.
• Hospitality or front-of-house background preferred.

Responsibilities

• Greet, welcome, and register arriving clients, creating a luxury, warm, and tailored hospitality atmosphere.
• Manage boutique traffic flow and queue coordination during peak periods to ensure a seamless client experience.
• Assess client needs on arrival and direct them to appropriate team members for introductions.
• Monitor waiting areas, keeping clients informed and comfortable while awaiting staff assistance.
• Deliver front-of-house hospitality including refreshments and maintaining pristine reception areas.
• Brief the selling team on incoming clients to enable personalized, smooth consultations.

Skills

Customer service

Communication

Professional demeanor

Education

Secondary education or above

Job description

Christian Dior Couture seeks a Host for the Christmas peak period in our Australian boutiques. You will act as a frontline ambassador, greeting clients, managing boutique flow, and ensuring a luxurious, welcoming experience while coordinating with Sales Associates and Assistants.

Ideal candidates have 1–3 years in luxury retail or hospitality, are fluent in English, and maintain a polished, professional demeanor under pressure during busy periods.