Lux Spa Therapist: Massages, Facials & Upsell in Luxury Spa

Intellect; Brisbane; On-site; AUD 50,000 - 68,000; Full time

Job summary

Marriott International's Heavenly Spa by Westin Brisbane is seeking a skilled Spa Therapist to deliver indulgent massages, facials, and body therapies in a five-treatment-room setting, including couple rooms, within The Westin Brisbane.

You will assess guest needs, tailor treatments, advise on skin and body care, and help grow spa revenue through thoughtful upselling while maintaining the highest standards of service and etiquette.

Qualifications

• Minimum of 1 year of experience in a spa, ideally within a luxury spa environment.
• Confident in upselling and promoting retail.

Responsibilities

• Provide professional services, including massage, body treatments and facials, tailored to guests' needs.
• Assess guest needs, inquire about contraindications, and evaluate skin condition to ensure the appropriateness of scheduled treatments.
• Promote and sell spa services and retail products with a balanced focus on service delivery and product sales (50/50 split).
• Prepare treatment rooms and workstations with necessary products, equipment, and supplies to ensure guest comfort and safety.
• Manage reservations and check-in guests for the spa, and maintain the schedule.

Skills

Massage therapy

Facial treatment

Retail upselling

Job description

Marriott International's Heavenly Spa by Westin Brisbane is seeking a skilled Spa Therapist to deliver indulgent massages, facials, and body therapies in a five-treatment-room setting, including couple rooms, within The Westin Brisbane.

You will assess guest needs, tailor treatments, advise on skin and body care, and help grow spa revenue through thoughtful upselling while maintaining the highest standards of service and etiquette.