Lounge Attendant | Singapore Lounge Melbourne

Trippas White Group; Melbourne; On-site; AUD 30,000 - 47,000; Full time

Benefits offered by this job

Staff parking provided

Airport security pass arrangements

Equal Opportunity Employer

Job summary

Trippas White Group is hiring for multiple casual Front of House and Back of House roles at the brand-new Singapore Airlines SilverKris Lounge in Melbourne. Be part of an opening team serving First Class and Business Class guests in a premium lounge setting.

Shifts are casual with flexible rosters, and there is potential for future permanency based on business needs. Barista/bartending skills are an advantage, and a positive attitude and willingness to learn are valued.

Qualifications

• Experience in hospitality, food and beverage service or kitchen operations is preferred.
• Ability to deliver warm, attentive service to premium guests.
• Past barista or bartending exposure is advantageous but not essential.

Responsibilities

• Deliver warm, attentive and personalised service to First Class and Business Class guests.
• Assist with basic housekeeping and back-of-house duties as required.
• Maintain presentation and cleanliness throughout the lounge.
• Anticipate guests' needs and exceed service expectations.
• Work collaboratively to deliver a seamless premium hospitality experience.
• Dishwashing and kitchen cleanliness, deliveries, restocking, and basic food prep.
• Ensure lounge facilities and amenities are clean and well presented.

Skills

Hospitality service

Customer service

Barista experience

Teamwork

Job description

Exciting Opportunities at the Brand-New Singapore Airlines SilverKris Lounge!

Front of House & Back of House | Multiple Casual Positions Available

Trippas White Group is preparing for the opening of the brand-new Singapore Airlines SilverKris Lounge at Melbourne International Airport, and we're looking for passionate, enthusiastic and service-driven individuals to join our team.

Be part of an exciting new chapter in premium airport hospitality, delivering exceptional experiences to First Class and Business Class guests in a world-class lounge environment.

Whether your strengths lie in guest service or behind-the-scenes operations, we want to hear from you!

About Trippas White Group

Trippas White Group is a leading Australian hospitality company operating at some of the country's most iconic locations, including the Sydney Opera House, Sydney

Tower and Royal Botanic Garden Sydney.

We pride ourselves on delivering exceptional hospitality experiences and creating opportunities for our people to grow across a diverse portfolio of premium venues.

The Opportunities – Lounge Attendants

We are recruiting for multiple casual positions across Front of House and Back of House.

Shifts are offered on a casual, flexible basis, with the possibility of transitioning to a permanent role in the future for suitable candidates, subject to business needs.

Be the face of our premium lounge experience.

Your responsibilities will include:

• Delivering warm, attentive and personalised service to First Class and Business Class guests.
• Assisting with basic housekeeping and back-of-house duties as required.
• Maintaining impeccable presentation and cleanliness throughout the lounge.
• Anticipating guests' needs and consistently exceeding service expectations.
• Working collaboratively to deliver a seamless premium hospitality experience.

Barista and/or bartending skills and experience are an advantage, but not essential. We value a positive attitude, a genuine passion for hospitality and a willingness to learn!

Play an essential role in keeping our premium lounge operating smoothly.

Your responsibilities will include:

• Commercial-standard dishwashing and maintaining kitchen cleanliness.
• Receiving deliveries, restocking supplies and maintaining storage areas.
• Assisting chefs with basic food preparation and kitchen support.
• Maintaining exceptional cleanliness and presentation across the lounge, including amenities and shower facilities.
• Supporting the wider team to ensure smooth and efficient daily operations.

This is a hands-on role requiring attention to detail, efficiency and a strong team oriented approach. Some duties involve manual handling, including lifting items weighing up to 20kg.

About You

We're looking for people who:

• Take pride in delivering high standards of service and presentation.
• Have a positive, proactive and hands-on attitude.
• Thrive in a fast-paced, team-focused hospitality environment.
• Demonstrate excellent communication and interpersonal skills.
• Are reliable, punctual and flexible with their availability.
• Understand the importance of professionalism and attention to detail in a premium hospitality environment.

Previous experience in hospitality, food and beverage service, or commercial kitchen operations will be highly regarded.

Requirements

• Availability for early morning and/or late-night shifts, including weekends and public holidays.
• Depending on the roster, shifts may commence as early as 3:00am or finish as late as 1:30am.
• A valid driver's licence and access to reliable private transport due to airport operating hours.
• A current Victorian RSA certificate, or willingness to obtain.
• Ability to successfully complete airport security clearance requirements and obtain an Aviation Security Identification Card (ASIC).
• Valid Australian working rights. (Student visa holders with suitable working rights and availability are welcome to apply.)

Why Join Us?

• Be part of the opening team at a brand-new premium airport lounge.
• Work in an exclusive international First Class and Business Class hospitality environment.
• Multiple casual opportunities with flexible rostered shifts.
• Staff parking provided and company support with airport security pass arrangements.
• Supportive, professional and inclusive team culture.
• Opportunities to develop your hospitality skills within Trippas White Group.

Trippas White Group is proud to be an Equal Opportunity Employer, encouraging applications from Indigenous and First Nations Australians.