Loreal Luxe Fragrance Counter Manager | Fragrance Specialist

Myer; Melbourne; Presencial; AUD 65.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Training & Development

Inclusive Culture

Sustainability & Purpose

Wellbeing Programs

Retail Perks

Descripción de la vacante

Myer in Melbourne seeks a LOreal Luxe Fragrance Counter Manager to lead a premium fragrance counter, drive sales and service excellence, and maintain luxury brand presentation. This role focuses on team leadership, clienteling, and creating standout customer experiences across L’Oréal Luxe fragrances.

You will coach staff, manage rosters and stock, and collaborate on in-store events while upholding impeccable standards of image and service.

Responsabilidades

• Lead and inspire the counter team to achieve and exceed sales, service, and productivity targets across all L’Oréal Luxe fragrance brands
• Deliver exceptional client experiences through tailored fragrance consultations and elevated service standards
• Build and maintain a loyal client base using strong clienteling and follow-up strategies
• Coach, develop, and motivate team members through ongoing training, feedback, and performance support
• Manage daily counter operations, including rosters, reporting, inventory control, and visual merchandising
• Ensure the counter reflects the luxury image of L’Oréal Luxe brands through impeccable presentation and hygiene standards
• Collaborate with store and brand teams to execute in-store events, activations, and marketing campaigns
• Oversee stock management to ensure optimal availability of key launches and core products
• Champion brand education and innovation, keeping the team informed and inspired by new launches and fragrance storytelling

Descripción del empleo

LOreal Luxe Fragrance Counter Manager | Fragrance Specialist

• We are looking for a passionate Fragrance leader with outstanding customer service

As a Counter Manager at L’Oréal, you’ll have the opportunity to lead a passionate team, represent iconic luxury brands, and drive performance in a dynamic retail environment..

About the role:

• Lead and inspire the counter team to achieve and exceed sales, service, and productivity targets across all L’Oréal Luxe fragrance brands


• Deliver exceptional client experiences through tailored fragrance consultations and elevated service standards


• Build and maintain a loyal client base, using strong clienteling and follow-up strategies


• Coach, develop, and motivate team members through ongoing training, feedback, and performance support


• Manage daily counter operations, including rosters, reporting, inventory control, and visual merchandising


• Ensure the counter reflects the luxury image of L’Oréal Luxe brands through impeccable presentation and hygiene standards


• Collaborate with store and brand teams to execute in-store events, activations, and marketing campaigns


• Oversee stock management to ensure optimal availability of key launches and core products


• Champion brand education and innovation, keeping the team informed and inspired by new launches and fragrance storytelling

Benefit to you:

• Industry-Leading Training & Development – Receive ongoing education, leadership programs, and upskilling through L’Oréal’s global learning platforms


• Inclusive & Diverse Culture – Thrive in an environment that values individuality, gender equality, and multicultural talent


• Sustainability & Purpose – Be part of a company committed to sustainable beauty and positive social impact


• Wellbeing Support – Access to wellness initiatives, employee assistance programs, and flexible work practices


• Retail Perks – Benefit from retail incentives, team rewards, and access to exclusive industry events

At Myer, you are more than an employee, you are a valued member of a team. We celebrate ambition, excellence, and passion. We believe in balance, flexibility, and supporting your journey, wherever it may lead.

Join us. Elevate beauty. Inspire confidence.