Logistics System & Operations Coordinator

Diageo; Blacktown; On-site; AUD 65,000 - 95,000; Full time

Benefits offered by this job

Competitive reward

Hybrid working

Industry-leading family leave

Health & wellbeing resources

Career growth

Inclusive culture

Product perks

Job summary

Diageo Australia is seeking a Logistics Systems & Operations Coordinator to support MOVE functions across SAP, WMS and ASRS, ensuring accurate transactions and efficient logistics. You will collaborate with warehouse, transport, customer service, finance, IT and 3PL partners to protect inventory accuracy and delivery performance.

The role offers a fast-paced, hands-on environment with opportunities to improve processes and reporting.

Qualifications

• Experience in logistics, warehouse or transport administration within FMCG or manufacturing environments.
• Hands-on experience with ERP/SAP, WMS or similar systems; able to manage transactions and reconciliations.
• Strong data accuracy, able to handle shipment records and inventory data with audit trails.
• Experience coordinating with warehouse, transport, customer service, finance, IT and 3PL stakeholders.

Responsibilities

• Support SAP, WMS and ASRS logistics processes; ensure data accuracy and alignment with delivery requirements.
• Coordinate inventory, warehouse movements, shipments, returns, claims and financial controls; resolve exceptions.
• Act as a contact for EDI and system interfaces; monitor failures and data issues; coordinate resolutions.
• Provide user-level system support, master data upkeep, defects logging and testing of changes.
• Deliver reporting, dashboards, issue tracking, and meeting coordination for MOVE leadership.
• Identify opportunities to simplify logistics administration, controls, and continuous improvement.

Skills

Logistics experience

ERP/WMS knowledge

Data accuracy

Stakeholder coordination

Excel & reporting

Attention to detail

Communication & problem solving

Forklift license

Tools

SAP

WMS

ASRS

EDI interfaces

Job description

Job Description

Who are we: With over 200 brands sold in nearly 180 countries, we're the world's leading premium drinks company. From global icons like Johnnie Walker, Guinness and Tanqueray to local favourites like Bundaberg, we craft brands chosen for life's moments - from everyday connections to landmark celebrations. Bring your talent, curiosity and ambition, and strive for your personal best alongside people who challenge, support and learn from each other. Together, as one outstanding team, we keep learning, improving and raising the bar for our brands, our business and each other. Join us and play your part in making life's moments mean a little more.

About the Function

Supply Chain & Manufacturing is where our brands are made, moved and delivered to the world. With over half of our people working across more than 100 sites, this is a complex, large-scale operation that brings together production, logistics, engineering and supplier partnerships. It's fast-paced and hands-on, with teams working together to ensure quality, efficiency and sustainability at every stage. From sourcing ingredients to getting products into customers' hands, you'll play a role in delivering the brands people know and love.

About the Role

The Logistics Systems & Operations Coordinator plays a key role in supporting Diageo Australia's MOVE function by ensuring logistics systems, transactions, reconciliations and operational administration run accurately and efficiently. This role provides critical support across SAP, WMS, ASRS, EDI interfaces and reporting processes to help protect inventory accuracy, customer service and smooth logistics execution. Working closely with warehouse, transport, customer service, finance, IT and 3PL partners, you will help maintain system integrity, resolve transactional issues, support shipment visibility and provide operational support to MOVE leadership across the logistics network.

Role Responsibilities

• Support SAP, WMS and ASRS logistics processes, ensuring transactions, system flows and operational data are accurate and aligned to warehouse and customer delivery requirements.
• Coordinate reconciliation activities across inventory, warehouse movements, shipment records, returns, claims and financial control processes, resolving exceptions and maintaining accurate supporting documentation.
• Act as a key support contact for EDI and system interfaces, monitoring failures, rejected messages and order or shipment data issues, and coordinating resolution with relevant stakeholders.
• Provide systems and transactional support to users by troubleshooting issues, supporting master data accuracy, raising defects and assisting with approved system changes, testing and process updates.
• Deliver reporting, dashboard support, issue tracking, meeting coordination and process documentation for the MOVE leadership team to improve visibility and governance across logistics operations.
• Find opportunities to simplify and improve logistics administration, reporting, system processes and user support through stronger controls, documentation and continuous improvement initiatives.

Experience / Skills Required

• Experience in logistics, warehouse or transport administration, supply chain support, inventory control or systems coordination within FMCG, manufacturing, retail distribution or a similar operational environment.
• Hands-on experience using ERP/SAP, WMS or similar logistics systems, with confidence managing transactions, records, reconciliations and system-related queries.
• Strong data accuracy and reconciliation capability, with experience handling shipment records, warehouse movements, inventory data, reporting or exception management.
• Experience working across warehouse, transport, customer service, finance, IT or 3PL stakeholders to resolve issues and support day-to-day operations.
• Excel and reporting capability, with the ability to analyse data, identify mismatches, and maintain accurate trackers, records and operational reports.
• High attention to detail, strong organisational skills and the ability to manage multiple priorities in a fast-paced logistics environment.
• Strong communication and problem-solving skills, with the ability to support users, document processes, raise risks clearly and contribute to continuous improvement across logistics operations.
• Valid forklift license (LF) or willingness to obtain one.

Flexible Working

Flexibility is key to our success. Talk to us about what flexibility means to you, so that you're supported to manage your wellbeing and balance your priorities from day one.

Rewards & Benefits

• Competitive reward - Market-leading salary, performance-driven bonus and industry perks
• Flexible ways of working - Hybrid working with no set office days, empowering you to balance work and life in a way that works for you
• Industry-leading family leave - Generous paid parental leave for all parents, along with support for life's key moments
• Health & wellbeing - Comprehensive support including mental health resources, wellbeing initiatives and employee assistance programmes
• Career growth - Access to global opportunities, leading learning programmes and clear pathways for development
• Inclusive culture - A values-led, inclusive environment where you can bring your whole self to work
• Product perks - Employee discounts and experiences across our iconic portfolio

Commitment to Inclusion & Diversity

Our purpose is crafting iconic drinks chosen for life's moments. And it's our people, with their different experiences, perspectives and talents, who make that possible. We value diversity in its broadest sense and want everyone to feel they can belong, contribute and strive for their personal best.

You'll work alongside people with different backgrounds, experiences and perspectives - challenging, supporting and learning from one another as one outstanding team. Together, we're constantly learning and improving, combining the strength of our people, capabilities and iconic brands to raise the bar, grow and win.

Wherever you join us, you'll have the opportunity to contribute, make an impact and play your part in making life's moments mean a little more.

Contract

Regular

Work Locations

Primary Location: Huntingwood

Additional Locations:

About the Company

With over 200 brands sold in more than 180 countries, we're the world's leading premium drinks company. Every day, over 29,000 talented people come together at Diageo to create the magic behind our much-loved brands. From iconic names to innovative newcomers - the brands we're building are rooted in culture and local communities. Our ambition is to be one of the best performing, most trusted and most respected consumer products companies in the world. Our founders, such as Arthur Guinness, John Walker, and Charles Tanqueray, were visionary entrepreneurs whose brilliant minds helped shape the alcohol industry. And through our people, their legacy lives on. Join us, and you'll collaborate with talented people from all corners of the world. Together, you'll innovate and push boundaries, shaping a more inclusive and sustainable future that we can all be proud of. With diversity at our core, we celebrate our people's unique passions, commitments and specialist skills. Because when varied voices, mindsets, and personalities come together, great ideas are born. In our supportive culture, your voice will be heard and you'll be empowered to be you. Just bring your ambition, curiosity and ideas, and we'll celebrate your work and help you reach your fullest potential.