Logistics Coordinator

Quad Lock; City of Melbourne; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Flexible ways of working

Health & Wellbeing allowance

Technology allowance

Weekly lunch on us

Learning & development allowance

Learna access

Volunteer Leave

16 weeks parental leave

Employee Assistance Program

Pink Elephant leave

Job summary

Quad Lock in Melbourne is seeking a Logistics Coordinator to keep our day-to-day logistics operations running smoothly. You’ll coordinate daily order fulfilment across our 3PL sites, maintain inventory accuracy, and work with 3PL and freight partners to move shipments efficiently.

The role supports B2B fulfilment, inbound stock movements, and optimisation of costs and processes in a fast-paced e-commerce FMCG environment.

Qualifications

• Experience in a supply chain or logistics environment is preferred.
• ERP experience, specifically NetSuite, is advantageous.
• Experience with eCommerce platforms such as Shopify and Amazon is desirable.
• Strong attention to detail and organisational skills; able to liaise with 3PLs and internal teams.

Responsibilities

• Support daily order fulfilment operations across global 3PL sites.
• Monitor logistics performance and address delays and inventory discrepancies.
• Maintain ERP records and assist in stock management, inbound receipts, and stocktakes.
• Collaborate with internal teams and external partners to drive process improvements.

Skills

Microsoft Suite

Google Suite

Attention to detail

Organisational skills

Excellent communication

Tools

NetSuite

Shopify

Amazon

Job description

About Quad Lock

Quad Lock is one of Australia’s fastest-growing companies and a certified Great Place to Work. Based in Melbourne, Quad Lock revolutionised the smartphone mounting game with our patented case-based mounting system. Originally launched in 2011, the Quad Lock range now includes mounts for Cycling, Motorcycling, Driving, Running, Marine and a range of Lifestyle options. To date, millions of Quad Lock products have been shipped to over 100 countries and sales continue to grow worldwide at a rapid pace.

About Our People

At Quad Lock not only do we work hard and love what we do, we are also a great bunch of people with a diverse range of interests. We have keen cyclists and motorbike riders, runners and car enthusiasts (of course). But did you know we also have movie buffs, musicians and entrepreneurs, but most importantly we’re all super proud to be part of the Quad Lock team.

About Quad Lock

Quad Lock is one of Australia’s fastest-growing companies and a certified Great Place to Work. Based in Melbourne, Quad Lock revolutionised the smartphone mounting game with our patented case-based mounting system. Originally launched in 2011, the Quad Lock range now includes mounts for Cycling, Motorcycling, Driving, Running, Marine and a range of Lifestyle options. To date, millions of Quad Lock products have been shipped to over 100 countries and sales continue to grow worldwide at a rapid pace.

About Our People

At Quad Lock not only do we work hard and love what we do, we are also a great bunch of people with a diverse range of interests. We have keen cyclists and motorbike riders, runners and car enthusiasts (of course). But did you know we also have movie buffs, musicians and entrepreneurs, but most importantly we’re all super proud to be part of the Quad Lock team.

About The Role

As our Logistics Coordinator, you'll play an important role in keeping our day-to-day logistics operations running smoothly. You'll coordinate daily order fulfilment across our third-party logistics (3PL) facilities, maintain inventory accuracy, and work closely with our 3PL and freight forwarding partners to ensure shipments move efficiently. You'll also support business-to-business (B2B) fulfilment and inbound stock movements, helping ensure the right products are in the right place at the right time. We're looking for someone who is highly organised, detail-oriented and comfortable working in a fast-paced e-commerce or fast-moving consumer goods (FMCG) supply chain environment.

What You'll Do

Order Fulfilment & Inventory Management

• Support daily order fulfilment operations across global 3PL sites, ensuring timely and efficient processing
• Monitor logistics performance, identifying and addressing issues such as order delays and inventory discrepancies
• Maintain accurate enterprise resource planning (ERP) records and assist in stock management, including inbound receipts, reconciliations, and stocktakes
• Collaborate with internal teams and external partners to drive process improvements in inventory accuracy and fulfilment efficiency

B2B & Supply Chain Support

• Assist in managing B2B order fulfilment, including coordination with stakeholders to ensure timelines are met
• Support compliance with export documentation and other regulatory requirements
• Support the coordination of original equipment manufacturer (OEM) shipments and stock movements

Financial & Operational Administration

• Review and reconcile logistics invoices, working with internal teams to ensure accurate reporting
• Monitor KPIs and operational standards across vendor partners
• Contribute to continuous improvement initiatives, identifying areas for process enhancement and cost efficiencies

Freight & Logistics Coordination

• Serve as a point of contact for shipping-related queries, facilitating smooth communication between freight forwarders and internal teams
• Daily shipment coordination to ensure delivery timelines are met. Manage shipment drops based on Freight Forwarder Due Dates in alignment with business and demand requirements
• Support cost control and process optimisation efforts, including invoice reviews and logistics efficiency initiatives

What You’ll Bring

• Previous experience in a supply chain or logistics environment is preferred
• Proficiency in Microsoft Suite and Google Suite.
• Previous experience with ERP (NetSuite preferred).
• Experience with eCommerce platforms such as Shopify and Amazon is desirable.
• High attention to detail and accuracy.
• Strong organisational skills with the ability to prioritise tasks effectively.
• Excellent communication skills for liaising with 3PLs, Freight Forwarders, and internal teams.

What it’s like to work at Quad Lock

At Quad Lock our customers mean the world to us but so does our team, by joining us you’ll be able to take advantage of the amazing perks we have on offer:

• Flexible ways of working to fit your lifestyle
• Health & Wellbeing allowance to invest in your wellbeing
• Technology allowance to stay connected
• Weekly lunch on us to enhance your team connections
• Dedicated learning & development allowance for continuous growth
• Access to Learna, a microlearning platform to support ongoing development
• Volunteer Leave to support causes you’re passionate about
• 16 weeks of parental leave to support your growing families
• Employee Assistance Program for team members and their families
• Paid Miscarriage & Pregnancy Loss Leave (Pink Elephant) supporting families during difficult times

You’ll join a highly cohesive, vibrant and collaborative culture in a business where you can continue to build your skill set. This is a chance to grow and develop your career whilst working in an environment with colleagues that love what they do, encourage innovation and bring a contagious energy to work every day!

Discover what it’s like to be part of our team.

Join the Team:

Quad Lock is an equal opportunity employer, committed to supporting a diverse and inclusive work environment. If you're looking to grow your career with us, we'd love to hear from you! Don’t be afraid to stand out, back your achievements and show us what makes you the best candidate for the role. Even if you don’t meet every single requirement, we encourage you to apply!

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.