LMS Ecosystem Engineer (Hybrid)

University of New South Wales; Sydney; Hybrid; AUD 132,000 - 149,000; Full time

Benefits offered by this job

17% Superannuation contributions

Leave loading

Leave over Christmas period

Job summary

UNSW is seeking an LMS Engineer to architect and stand up a new learning management system at the Kensington campus. The role focuses on configuration, integrations with PeopleSoft/SIS and identity systems, and analytics to enable scalable digital learning for staff and students.

You will work in a hybrid setup, collaborating with IT, learning designers, and stakeholders to ensure robust, secure, and fit-for-purpose platforms.

Qualifications

• Relevant degree or equivalent experience across multiple technology domains.
• Proven experience in Agile delivery environments.
• Proficiency with delivery tools such as JIRA or MS TFS.

Responsibilities

• Platform configuration and build of the LMS.
• Develop integrations between LMS and UNSW systems using CSV, APIs and LTI standards.
• Data, reporting and analytics support for dashboards and BI.
• Testing and quality assurance aligned with stakeholder criteria.
• Migration support during LMS transition and remediation where needed.
• Support governance reporting to LMS Steering Committee and related groups.

Skills

Agile delivery

JIRA

MS TFS

Stakeholder engagement

Testing practices

Web applications

Cloud platforms

Infrastructure

Databases

Security

Education

Bachelor’s degree in IT/Computer Science

Tools

CSV integrations

APIs

LTI Advantage

Job description

University of New South Wales – Kensington NSW

• Employment Type: Full-time (35 hours per week)
• Duration: Fixed-term contract (2 years) until December 2028
• Remuneration: $132,445 - $149,228 + 17% super + leave loading
• Location: UNSW Kensington Campus
• Hybrid Work Arrangements: Expectations to come to the office 2-3 times a week

About UNSW

UNSW isn’t like other places you’ve worked. Yes, we’re a large organisation with a diverse and talented community, a community doing extraordinary things. Together, we are driven to be thoughtful, practical, and purposeful in all we do. Taking this combined approach is what makes our work matter. If you want a career where you can thrive, be challenged and do meaningful work, you’re in the right place.

Why Your Role Matters

As an LMS Engineer, you’ll play a critical role in shaping how learning is delivered and experienced across the University. Sitting at the intersection of technology and education, you will design, build, and enhance learning platforms that enable seamless, engaging, and scalable digital learning experiences for staff and students.

In this role, your expertise will ensure that LMS solutions are not only technically robust but also aligned to the evolving needs of the University. By leveraging both out-of-the-box capabilities and developing tailored solutions across cloud and on-premise environments, you’ll help deliver flexible, integrated systems that connect with a broader technology ecosystem and support innovation in teaching and learning.

Working closely with developers and stakeholders, you’ll guide best-practice solution development using agile and iterative methodologies, driving continuous improvement and high-quality outcomes. Your ability to bridge technical and functional domains will ensure that platforms are reliable, secure, and fit-for-purpose.

Ultimately, your work will directly contribute to enhancing UNSW’s digital learning environment—ensuring that systems are efficient, scalable, and capable of supporting world-class education now and into the future.

Purpose of the role

Deliver the technical build, configuration, and integration work required to stand up UNSW’s new Learning Management System (LMS) and support the platform and ecosystem commitments through to go-live, noting the new LMS application has not yet been announced.

Key responsibilities

1. Platform configuration and build

• Configure LMS toolsets, features, org structure (faculties, courses, communities), home pages, widgets, and dashboards in line with UNSW requirements.
• Support role and permissions configuration (scoped roles at system, faculty, course, and assessment level)
• Configure institutional branding, course templates, and blueprint courses

2. Integrations

• Assist with the development of integrations between LMS and UNSW systems of record (PeopleSoft/SIS, Entra ID/SSO, Turnitin, Inspera, Leganto, STACK, and other LTI tools) using the LMS vendor Standard CSV, APIs, and LTI Advantage standards
• Work with the integration
• Support SSO/identity configuration work delivered through the LMS vendor Professional Services during implementation

3. Data, reporting and analytics

• Assist with support Data Hub exports, Insights Dashboards, and course-level dashboards for institutional reporting
• Coordinate with the Data Engineer roles on data flows into UNSW's reporting/BI environment

4. Testing and quality

• Support configuration testing against acceptance criteria developed with UNSW stakeholders
• Work with the Test teams on test planning and defect resolution

5. Migration support

• Support course conversion/migration activity from the incumbent LMS, working with the thenewLMS’ bulk migration tooling and UNSW's export packages
• Work with learning designers to remediate migration issues

6. Business case and program delivery support

• Support stage-gate and governance reporting to the LMS Steering Committee, ITPMO, and Student Systems Reference Group as required

For more information regarding the responsibilities for this role, please refer to the Position Description at JOBS@UNSW.

Skills and Experience Summary

• Relevant degree or equivalent experience, with strong expertise across multiple technology domains (e.g. web applications, cloud platforms, infrastructure, databases, security).
• Demonstrated ability to analyse, design, and implement complex technical solutions, applying new technologies and concepts.
• Strong experience working in Agile delivery environments, with a focus on iterative and high-quality solution outcomes.
• Proficiency using delivery and workflow management tools (e.g. JIRA, MS TFS) to track and manage work.
• Experience preparing and executing test cases, with a solid understanding of end-to-end testing practices.
• Excellent interpersonal and stakeholder engagement skills, with a proven ability to build strong working relationships across IT and the business.
• Strong time management and organisational skills, with the ability to manage competing priorities and meet deadlines.
• Collaborative and adaptable team player, able to work independently while coaching and supporting others on complex delivery.
• Strong customer focus, negotiation, and problem-resolution skills, with a commitment to delivering high-quality outcomes.
• Demonstrated alignment with UNSW values, policies, and health and safety responsibilities.

Benefits and Culture

People are at the core of everything we do. We recognise it is the contributions of our staff who make UNSW one of the best universities in Australia and the world. Our benefits include:

• 17% Superannuation contributions and additional leave loading payments
• Additional 3 days of leave over Christmas period
• Discounts and entitlements (retail, education, fitness)

A copy of the Position Description can be found on JOBS@UNSW.

For queries regarding the position or the recruitment process, contact Ayla Kamal, Talent Acquisition Partner, UNSW: **********@unsw.edu.au

*Applications sent via email will not be accepted, please apply via the application portal*

Pre-Employment Checks

As part of our recruitment process candidates may be required to undergo pre-employment screening, which may include reference checks, qualification verification, right-to-work verification, and criminal history screening where relevant to the role.

UNSW is committed to evolving a culture that embraces equity and supports a diverse and inclusive community where everyone can participate fairly, in a safe and respectful environment. We welcome candidates from all backgrounds and encourage applications from people of diverse gender, sexual orientation, cultural and linguistic backgrounds, Aboriginal and Torres Strait Islander background, people with disability and those with caring and family responsibilities. UNSW provides workplace adjustments for people with disability, and access to flexible work options for eligible staff.

The University reserves the right not to proceed with any appointment.