Liquor & Spirits Expert — Customer Experience

Endeavour Group; Gympie Regional; On-site; AUD 74,390,000 - 85,411,000; Part time

Benefits offered by this job

Staff discount

Wellbeing support

Career progression

Job summary

Endeavour Group's BWS is seeking a passionate Team Member to engage customers, promote loyalty programs, and maintain well-stocked shelves. You will help create a safe, friendly store environment while upholding responsible service of alcohol guidelines. Be yourself and bring energy to our inclusive team.

The role offers opportunities to grow within the Endeavour Group network and contribute to a sociable customer experience across the community.

Qualifications

• Confidently engage with customers to create a memorable shopping experience.
• Willingness to work across day, evenings, and weekends.
• Able to work autonomously and as part of a team.
• Genuine interest in learning about products and promotions.
• Desire to grow within Endeavour Group and BWS.

Responsibilities

• Actively engage with customers and share passion for drinks to create memorable moments.
• Promote BWS loyalty programs and explain benefits and product offerings.
• Ensure shelves are stocked and product availability is optimal.
• Maintain a safe, clean store environment for customers and teammates.
• Uphold responsible service of alcohol guidelines.
• Be authentic and bring your best self to work.

Skills

Customer service

Communication

Teamwork

Availability

Product knowledge

Tools

POS system

Job description

Endeavour Group's BWS is seeking a passionate Team Member to engage customers, promote loyalty programs, and maintain well-stocked shelves. You will help create a safe, friendly store environment while upholding responsible service of alcohol guidelines. Be yourself and bring energy to our inclusive team.

The role offers opportunities to grow within the Endeavour Group network and contribute to a sociable customer experience across the community.