Liquor Store Customer Service Associate — Flexible Hours

Ice Box Liquor Pty Ltd; Sussex Inlet; On-site; AUD 34,000 - 44,000; Part time

Job summary

Ice Box Liquor in Sussex Inlet, NSW, is hiring a casual service assistant to support our busy store. You will work flexible hours including evenings and weekends, delivering friendly service and helping customers find wines, spirits and craft beers.

This role offers hands-on experience in a growing independent retailer, with RSA compliance and opportunities to develop product knowledge and retail skills while contributing to team success.

Qualifications

• Previous retail or liquor industry experience.
• A passion for customer service and liquor products.
• Strong communication and interpersonal skills.
• Availability to work Fridays and Saturdays.

Responsibilities

• Provide exceptional customer service and product recommendations.
• Process transactions using the POS system.
• Maintain store presentation and merchandising standards.
• Receive, unpack and replenish stock.
• Assist with promotional displays and ticketing.
• Ensure RSA compliance and responsible service.
• Support store security and loss prevention initiatives.

Skills

Customer service

Communication

Interpersonal skills

Retail enthusiasm

Education

RSA certificate

Tools

POS system

Job description

Ice Box Liquor in Sussex Inlet, NSW, is hiring a casual service assistant to support our busy store. You will work flexible hours including evenings and weekends, delivering friendly service and helping customers find wines, spirits and craft beers.

This role offers hands-on experience in a growing independent retailer, with RSA compliance and opportunities to develop product knowledge and retail skills while contributing to team success.