Liquor Customer Service Assistants

Apco Service Stations; Geelong; Sur place; AUD 30 000 - 41 000; Plein temps

Résumé du poste

Chas Cole Cellars Geelong is looking for liquor customer service specialists for permanent and casual roles. If you enjoy helping customers and creating a great in-store experience, we'd love to hear from you.

This is a terrific time to join during the busy Christmas period and you’ll be supported to learn about our extensive beer, wine and spirits range.

Qualifications

• Experience in retail or liquor service is advantageous.
• Strong communication and a friendly demeanor.
• Willingness to learn about products and build product knowledge.

Responsabilités

• Provide friendly, knowledgeable customer service.
• Assist customers in selecting products and make recommendations.
• Learn about our beer, wine, spirits and other products.
• Maintain a clean, well-presented store and replenish stock.
• Work with teammates to keep the store running smoothly.
• Ensure responsible service of alcohol at all times.
• Follow company policies and procedures.

Connaissances

Customer service

Teamwork

Retail knowledge

RSA certificate

Description du poste

Liquor Customer Service Specialists

Chas Cole Cellars Geelong

Love great customer service? Enjoy retail? Know your way around beer, wine and spirits - or keen to learn? We'd love to hear from you!

Chas Cole Cellars Geelong is growing our team and looking for enthusiastic, friendly and reliable people to join us in permanent and casual positions.

With the busy Christmas season approaching, it's a great time to come on board! We're looking for people who genuinely enjoy helping customers, working as part of a team and creating a great in-store experience.

Liquor experience or product knowledge is certainly an advantage, but just as important to us is a great attitude, willingness to learn and passion for customer service.

The Role

As part of the Chas Cole Cellars team, you'll be much more than someone behind the counter. You'll get to know our products, help customers find exactly what they're looking for and contribute to a friendly, energetic and well-presented store.

Your day-to-day will include:

• Providing friendly, genuine and knowledgeable customer service
• Helping customers choose products and making recommendations to suit their needs
• Learning about our extensive range of beer, wine, spirits and other products
• Working together with your teammates to keep the store running smoothly
• Replenishing stock and maintaining a clean, safe and well-presented store
• Following company policies and procedures
• Completing the physical tasks involved in working in a busy retail environment
• Ensuring the responsible service of alcohol at all times

What We're Looking For

We'd love to hear from you if you:

• Have a natural ability to connect with customers and enjoy helping people
• Bring a positive attitude and great energy to work
• Are reliable, proactive and willing to jump in and help your team
• Have an interest in liquor products and are keen to continue building your knowledge
• Are comfortable working in a busy, fast-paced retail environment
• Can work across a flexible roster, including weekends and peak trading periods
• Hold a current RSA, or are willing to obtain one immediately

Previous liquor retail experience is fantastic, but attitude and customer service are just as important to us.

Join the Chas Cole Cellars Team

If you're passionate about retail, enjoy being part of a great team and love creating a positive experience for customers, we want to hear from you!

Whether you already know your wines, beers and spirits or you're ready to learn, this could be the perfect opportunity to join the Chas Cole Cellars Geelong team.