Life Claims - Senior Case Managers / Case Managers

B & K Consulting; Sydney; Hybrid; AUD 105,000 - 135,000; Full time

Benefits offered by this job

Employee incentive plan

Discounted insurance

Job summary

Life Claims is seeking Senior Case Managers and Case Managers to join its growing claims team in a hybrid Sydney setting. The roles involve managing retail or group life claims with a focus on empathy and accurate payment approvals.

Multiple positions exist across corporate and industry funds, with onboarding support and a performance-driven environment. Salary ranges are competitive ($105K - $135K package) plus bonus, with 2–3 days from home.

Qualifications

• Experience in life insurance claims, or related fields such as WC or Rehab, is welcomed.

Responsibilities

• Manage a portfolio of retail or group claims.
• Senior Case Managers manage a smaller portfolio of more complex and detailed claims.
• Work with empathy and understanding with claimants.
• Conduct file reviews on assessed claims for payment approvals.

Job description

Life Claims - Senior Case Managers / Case Managers

Our client is a global life insurance business, which has a long-standing presence and strong reputation in the Australian market. The business already has a large and established claims function (and support functions) and these new roles are designed to support the business, existing team and future growth.

Roles and Information

• Case Manager and Senior Case Managers
• Group and Retail Teams
• Salary range of $105K - $135K Package + Bonus
• Hybrid working arrangements (2 or 3 days working from home)
• Strong team culture and onboarding
• Newly created roles across corporate & industry funds to choose from
• Employee incentive plan and discounted insurance

Responsibilties/ Tasks

• Manage a portfolio of retail or group claims
• Senior Case Managers manage a smaller portfolio of more complex and detailed claims
• Work with empathy and understanding with claimants
• Conduct file reviews on assessed claims for payment approvalsFor Seniors, coach and mentor more junior claims consultants

If you have ife insurance claims experience (or potentially WC or Rehab) and want a change and to work for a growing business, then there are multiple roles. You will join teams with experienced and capable managers, and have the full support of a well-planned training and onboarding function. It's a time many are joining so you will be far from the only new starter.