Licensing Standards Team Lead – Regulatory Excellence

Queensland Building & Construction Commission; Brisbane; Hybrid; AUD 110,000 - 140,000; Full time

Job summary

Queensland Building & Construction Commission in Brisbane is seeking a Team Leader, Licensing Standards, to oversee licensing activities and provide direction on complex regulatory matters. You will support high-quality decision-making, monitor risks and ensure legislative and policy requirements are applied consistently across the team.

Working closely with stakeholders, you will contribute to service improvement initiatives and help maintain effective licensing operations.

Qualifications

• Experienced leader who can guide a team through complex regulatory, licensing or operational matters.
• Sound judgement with the ability to interpret legislation and policy.
• Clear technical advice when decisions involve risk or external scrutiny.

Responsibilities

• Provide technical leadership and oversight on licensing matters.
• Ensure consistent application of legislation, policy and regulatory frameworks.
• Monitor regulatory, operational and reputational risks.
• Drive quality assurance to strengthen decision-making.
• Lead projects to improve operational performance.
• Build effective relationships with internal and external stakeholders.

Skills

Leadership

People leadership

Communication

Stakeholder engagement

Decision making

Job description

Queensland Building & Construction Commission – Brisbane QLD

Ready to take the next step in your leadership career? Join QBCC as a Team Leader Licensing Standards, where you'll have the opportunity to influence regulatory outcomes that support Queensland's building and construction industry. This role offers a rewarding mix of people leadership, strategic problem-solving and stakeholder engagement, making it ideal for a leader who enjoys developing others, driving operational excellence and contributing to a fair and effective regulatory environment.

This is a temporary, full-time opportunity until 30 June 2027. The role may be performed from a regional office and offers access to flexible working arrangements.

About the role

As Team Leader, Licensing Standards, you will oversee the delivery of licensing activities and provide direction on complex regulatory matters. You will support high-quality decision-making, monitor risks and ensure legislative, and policy requirements are applied consistently across the team. Working closely with stakeholders, you will also contribute to service improvement initiatives and help maintain effective and efficient licensing operations.

Key responsibilities include:

• Providing technical leadership and oversight on complex licensing matters.
• Supporting consistent application of legislation, policy and regulatory frameworks.
• Monitoring and managing regulatory, operational and reputational risks.
• Driving quality assurance activities to strengthen decision-making practices.
• Leading projects and initiatives that improve operational performance.
• Building effective working relationships with internal and external stakeholders.

Please refer to the Position Description for a full list of Key Role Responsibilities and the Suitability Requirements.

About you

You are an experienced and supportive leader who can guide a team through complex regulatory, licensing, compliance or operational matters. You bring sound judgement, confidently interpret legislation and policy, and provide clear technical advice when decisions involve sensitivity, risk or external scrutiny.

You will also demonstrate:

• experience leading, coaching and developing people in a complex environment
• strong decision-making and problem-solving capabilities
• the ability to identify and manage regulatory and operational risks
• effective communication, negotiation and stakeholder engagement skills
• confidence managing competing priorities while maintaining quality outcomes
• a commitment to creating a positive, accountable and collaborative team culture
• experience contributing to continuous improvement and successfully leading change.

Knowledge of the QBCC licensing and regulatory environment, or experience with suitability assessments, disciplinary matters, investigations, administrative decision-making, legislative implementation or system improvements, would be highly regarded. No mandatory qualifications are required.

How to Apply

To be considered for this opportunity, please submit:

• Your current resume.
• A cover letter (maximum two pages) outlining your suitability for the role and responding to the following questions:
• Describe a recent example where you led a team to achieve an outcome in a complex regulatory, compliance, licensing or operational environment. What was your role, what challenges did you face, and what was the result?
• Describe a complex or high-risk matter you personally managed that required legislative, policy or technical interpretation. How did you assess the issue, what decisions did you make, and what was the outcome?

We encourage you to provide clear examples that demonstrate your leadership capability, judgement, and experience working within regulatory or legislative frameworks. This is your opportunity to tell us how you meet the suitability requirements detailed in the attached Position Description.

Referee checks - It is recommended you seek approval when nominating a person as a referee. Referees should have a thorough knowledge of your work performance and conduct, and it is preferable to include your current/ immediate past supervisor.

By providing the names and contact details of your referee/s you consent for these people to be contacted by the selection panel. If you do not wish the panel to contact your referees without your permission, please make this clear on your resume.

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