Learning & Development Lead - Technical

WISE Employment; City of Melbourne; On-site; AUD 80,000 - 100,000; Full time

Job summary

A not-for-profit organisation in Melbourne is seeking a motivated Learning and Development (L&D) Lead to spearhead the technical training programs. The role requires experience in Employment Services, exceptional facilitation skills, and a commitment to fostering a culture of continuous improvement and community support. Join a team dedicated to empowering individuals and enhancing employee competencies through impactful learning initiatives.

Benefits

Competitive Salary with Not-For-Profit Salary Packaging

Bonus wellness-day every quarter

Learning and Development Programs

Company Laptop & iPhone

Qualifications

• Minimum 3 years experience in Employment Services.
• Ability to engage a diverse audience.
• High professionalism and integrity.

Responsibilities

• Lead the L&D team in technical training methodologies.
• Design and deliver impactful training programs.
• Conduct needs analysis and training evaluations.

Skills

Facilitation skills

Public speaking

Interpersonal skills

Communication skills

MS Office proficiency

LMS proficiency

Understanding of adult learning principles

Report writing

Tools

Learning management systems

e-learning author tools

Digital learning platforms

Job description

Overview

WISE Employment is seeking a motivated Learning and Development (L&D) Lead - Technical. The role leads the L&D team to spearhead the technical aspects of learning initiatives within the organisation. This position requires a deep understanding of technical training methodologies, tools, and platforms to design and deliver effective learning experiences that enhance employee skills and competencies. The role focuses on the design and delivery of impactful training across all technical programs at WISE, cultivating a culture of continuous learning and proficiency among the L&D and WISE teams to contribute to organisational growth and innovation.

This role involves understanding the different platforms that WISE uses across its programs, assisting in developing training for these programs, and assessing ways that the L&D team can grow the organisation\'s technical abilities. The full cycle of training delivery is included: needs analysis, training plans, content creation, delivery, record management and evaluation.

Perks

• Competitive Salary with added Not-For-Profit Salary Packaging benefits (tax savings) + Super + More!
• Fantastic reward and recognition initiatives and ongoing learning and development
• Bonus wellness-day (annual leave) every quarter (4 per year)
• Ability to purchase additional annual leave and various healthy lifestyle initiatives
• Learning and Development Programs
• Company Laptop & iPhone
• Exclusive benefits and discounts from leading retailers through Flare

To be considered for this role

• You have full Australian working rights
• You hold a full Australian driver’s licence
• You are willing to obtain a National Police Check
• You are able to pass a Working with Children Check
• You are willing to travel across the State, and nationally
• You demonstrate the WISE attributes: Customer Centricity, Curiosity, Resilience, Adaptability, Creativity and a Growth Mindset

Key Selection Criteria

• Proven experience (minimum 3 years) in Employment Services
• Exceptional facilitation and public speaking skills
• A strong understanding of adult learning principles and leadership development practices
• Excellent interpersonal and communication skills, with the ability to engage and inspire a diverse audience
• High levels of professionalism and integrity
• The ability to work both independently and collaboratively in a fast-paced environment
• Highly developed interpersonal, written and verbal communication skills
• Proficiency in using MS Office and communication technologies (eg. Internet, Intranet, Email, WebEx/Lync)
• Proficiency in using Learning Management Systems (LMS) and e-learning author tools (eg. Articulate360)
• Proficiency in using digital and online learning platforms and content creation software
• Ability to understand WISE best practice service delivery and train others on this
• A sound knowledge of training methodologies
• Ability to travel to all WISE offices nationally
• Ability to coach staff with a range of skills, expertise and experience
• Strong report writing and record keeping skills
• A sense of urgency, responsibility and accountability
• A commitment and ability to drive personal learning and development
• Professionalism in business dealings and outlook including personal presentation and communication, dependability, willingness to following instructions and a strong work ethic
• Commitment to the principles of dignity, privacy and confidentiality
• Commitment to building self-esteem and empower people
• Integrity and respect for diversity and alignment to corporate values
• Adherence to standards and policies
• Demonstrated ability to apply customer centricity methodology and culture

About WISE Employment

WISE Employment is a not-for-profit organisation celebrating over 30 years in the employment services industry, committed to providing quality employment, training, and support to disadvantaged members of the community. We aim to inspire, transform and empower people by connecting them with employers who care. WISE also operates inclusive social enterprises and a range of other programs and services aligned to community needs.

Visit www.wiseemployment.com.au/careers-at-wise to learn more about WISE.

Are you ready to Apply? Please submit a current resume and cover letter that demonstrates how you meet the above-specified requirements.

We are Inclusive

WISE Employment is recognised by the Diversity Council Australia as an inclusive employer and actively welcomes candidates from culturally and linguistically diverse backgrounds, candidates with a disability, LGBTIQA+ community members and Aboriginal and/or Torres Strait Islander candidates.