Learning and Development Coordinator

Bamara; Newcastle City Council; Hybrid; AUD 70,000 - 90,000; Full time

Benefits offered by this job

3 days bonus leave during Christmas

Birthday leave

Yearly Flu shot

Retail and Entertainment discounts

Upskill opportunities with courses

Employee Assistance program

Wellness partner program

First Nations Perspective training

Rewards and recognition program

Job summary

Bamara is seeking a Learning & Development Coordinator to energise our learning culture at the Newcastle office. You’ll design engaging programs, onboard new starters, and turn compliance into practical learning that staff actually use.

In a role that blends face-to-face and digital delivery, you’ll work with frontline teams and leaders to understand real needs and translate them into impactful learning experiences that boost performance and job satisfaction.

Qualifications

• Experience in employment services or community services is essential.
• Experience in L&D, training, capability, coaching or people development.
• Ability to engage a room and make people want to listen.
• Willingness to experiment with learning approaches, not just standard playbooks.
• Able to work with frontline teams and senior leaders.
• Must pass Working with Children Check (ongoing requirement).

Responsibilities

• Create and coordinate learning programs that people actually want to participate in.
• Enhance onboarding and induction experiences.
• Translate policies and compliance into practical learning.
• Develop engaging resources, workshops, activities, and learning experiences.
• Coordinate face-to-face, virtual, and online training.
• Maintain LMS and learning records.
• Collaborate with subject-matter experts to turn knowledge into engaging content.
• Support managers to build capable teams.

Skills

Facilitation

Curriculum design

Needs analysis

Stakeholder management

Onboarding

Event coordination

LMS

Content design

Tools

LMS platforms

Articulate 360

Job description

We bring years of experience and authentic engagement in regional, remote, and urban locations to our services.

Bamara has long history of working respectfully alongside communities and the people who live in them assisting and supporting community and individual goal achievement.

Bamara footprint extends across New South Wales, the Northern Territory, and Queensland. Our focus is on building individual and community capacity and prosperity through the design and delivery of projects, programs and initiatives underpinned by Australian government (state and federal) funding.

Culture and Community

Bamara is a First Nation’s organisation, all staff are expected to participate in connection with community, respect relationships and apply this respect to each participant we work with across all diverse cultural backgrounds

Salary and Benefits

• 3 days bonus leave during the Christmas/New Year period
• Birthday leave
• Yearly Flu shot
• Retail and Entertainment discounts acrossleading brands through Flare Benefits program
• Opportunities to upskill with qualifications in Community Services
• Employee Assistance program for staff and their immediate families
• Access to our wellness partner program with C-5
• First Nations Perspective training
• Rewards and recognition program

Job Description

We’re looking for someone who can make people want to learn.

This is a hybrid role working from our Newcastle office

Let’s be honest. Training can be boring.

PowerPoint. Tick-the-box modules. Mandatory compliance training that everyone secretly does while making a coffee.

We think we can do better.

We’re looking for a Learning & Development Coordinator with energy, creativity and a genuine understanding of people to join our team and help us build a learning culture that actually sticks.

You’ll be joining an employment services organisation where every day is different, our people are doing incredibly important work, and the challenges they face aren’t always found in a textbook.

So, we need someone who gets it.

Someone who understands our clients, our frontline teams and the world of employment services — and knows how to turn that understanding into learning experiences that are practical, engaging and maybe even a little bit fun.

So… what will you actually do?

You’ll be the person helping our people get better at what they do.

That means:

• Creating and coordinating learning programs that people actually want to participate in.
• Bringing energy and creativity to our onboarding and induction experience.
• Working with our frontline teams to understand what they really need — not just what looks good on a training plan.
• Turning policies, processes and compliance requirements into learning that people can actually understand and remember.
• Developing engaging resources, workshops, activities and learning experiences.
• Coordinating face-to-face, virtual and online training.
• Working with subject-matter experts and turning their knowledge into something engaging.
• Keeping our LMS and learning records organised and on point.
• Looking at feedback, performance and business needs and asking, “How could we do this better?”
• Helping managers build confident, capable teams.
• Supporting career development and continuous learning across the organisation.
• Keeping your finger on the pulse of what’s happening in employment services and bringing fresh ideas into the mix.

And importantly, you’ll actually get out and talk to people.

We don't want L&D happening in a bubble.

You’ll spend time with the people doing the work, understanding their world, spotting opportunities and figuring out how learning can make their jobs easier, more effective and more rewarding

Who are we looking for?

We’re not necessarily looking for the person with the longest list of qualifications.

We’re looking for personality, curiosity and capability.

You might be our person if you:

• Have worked in employment services, workforce development, community services or a similar environment and genuinely understand the space (this is essential)
• Have experience in L&D, training, capability, coaching, facilitation or people development.
• Can walk into a room full of people and make them want to listen.
• Are creative enough to think beyond the standard training playbook.
• Can take a complicated process and explain it in a way that makes sense to a busy frontline employee.
• Know that adults learn differently — and you're willing to experiment with how we help them learn.
• Are comfortable working with everyone from frontline teams to senior leaders.
• Can build relationships quickly and aren't afraid to ask, “Why are we doing it this way?”
• Are organised enough to make the magic happen behind the scenes.
• Can juggle multiple projects without losing your mind.
• Have great communication skills and aren't afraid to bring your personality to work.
• Are comfortable with technology, digital learning and LMS platforms.
• Care about outcomes — not just whether someone completed a training module.

The big one…

You need to understand our world.

Employment services is complex.

Our teams work with people from all walks of life, often facing significant barriers to employment. They need more than a generic training program. They need practical tools, confidence, support and learning that makes sense in the real world.

If you've worked in this space, you’ll know exactly what we're talking about.

If you haven't, this probably isn't the role for you.

• Must pass and have a current Working with Children Check (ongoing requirement for employment)
• Must have a standard strength MYID prior to commencement

This role won't stay open for long- we'll close applications once we find the right candidate.