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Virtusa Corporation is seeking an experienced software/AI engineer to build conversational AI agents and integrations. You will work on React/TypeScript frontends, C#/.NET services, and microservices, enabling cloud-native delivery in Azure and AWS.
The role covers RAG, prompt engineering, and production support within enterprise-scale architectures. Responsibilities include API integration, agent testing, and ensuring guardrails and observability.
" React/TypeScript, C#/.NET, APIs, microservices, cloud-native development (Azure/AWS), DevSecOps, CI/CD, automated testing and production support, combined with practical experience delivering LLM-powered and Agentic AI solutions.
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"Building AI agents and conversational applications
API/tool integration and enterprise system orchestration
RAG, prompt engineering, vector search and knowledge retrieval
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"Conversational AI, including intent classification, NLU/NLP, entity extraction and context management
Human-in-the-loop workflows, escalation patterns and AI guardrails
Agent observability, evaluation, reliability and performance monitoring
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"Microsoft Copilot Studio, Azure OpenAI/AI Foundry, Semantic Kernel
Dynamics 365 Contact Centre
Voice Bots, IVR, PSTN and contact-centre routing
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"Agent testing, synthetic conversations and Responsible AI
Multi-agent architectures, Power Platform and Dataverse