Lead Service Technician

ZipRecruiter; Shire Of Northam; On-site; AUD 70,000 - 90,000; Full time

Job summary

A global survival technology firm seeks a Lead Service Technician in Western Australia to oversee service operations on marine safety equipment. This hands-on position requires a blend of technical knowledge and leadership. Ideal candidates will have experience with technical equipment, strong communication skills, and a valid driving licence. The role offers career advancement and the chance to contribute meaningfully to safety operations.

Qualifications

• Proven experience in servicing technical or marine safety equipment, ideally liferafts.
• Leadership or team lead experience in a hands-on service/technical environment.
• Valid driving licence and willingness to travel.

Responsibilities

• Service, inspect, test, and repack life-saving marine equipment.
• Carry out repairs and maintenance as per safety protocols.
• Lead daily task allocation and assist with site opening/closing procedures.

Skills

Technical servicing of marine safety equipment

Leadership skills

Attention to detail

Strong communication

Problem-solving

Tools

Marine safety equipment

Job description

Job Description

Lead Service Technician - Southampton (Service-Based)

We're partnering with the world's largest survival technology provider to recruit a Lead Service Technician for their Southampton operations. This is a hands-on role that combines technical service delivery with leadership responsibilities. You'll work on life-saving marine equipment and help lead a small, skilled team - playing a key role in safety, quality, and operational excellence.

Perfect for an experienced technician ready to step up or an established team leader looking for a new challenge in a globally respected company.

Key Responsibilities

• Service, inspect, test, and repack life-saving marine equipment (e.g., liferafts, first aid kits)
• Carry out repairs, maintenance, and equipment installations per safety protocols
• Complete reports on tests/inspections and manage stock via stores requisition
• Diagnose faults, perform emergency and preventive maintenance
• Support new/complex equipment testing within scope of expertise
• Lead daily task allocation and assist with site opening/closing procedures
• Coach and mentor technicians; support training and assessments
• Collaborate on monthly schedules and resource planning

Ideal Candidate Profile

• Proven experience in servicing technical or marine safety equipment (liferafts ideal)
• Leadership or team lead experience in a hands-on service/technical environment
• Excellent attention to detail with strong communication skills
• Valid driving licence and flexible for occasional travel
• Willing to obtain rope access certification if not already held
• Motivated, reliable, and able to work both independently and as part of a team

This is more than just a job - it's a career move with purpose, growth, and the opportunity to make a real difference.

To apply, please submit your CV including an outline of your experience as a Lead Service Technician. A covering letter outlining your experience is also recommended to enhance your chances of selection.