Lead, Procure to Pay Operations

Southern NSW Local Health District; St Leonards; On-site; AUD 138,000 - 156,000; Full time

Benefits offered by this job

Great leave conditions

Hybrid working

Salary packaging and novated leasing

Wellbeing programs

Career development

Job summary

HealthShare NSW is seeking a Lead, Procure to Pay Operations to manage daily P2P functions supporting the Senior Manager, Transaction Services and to deliver efficient transactional services across NSW Health. The role will lead a team, ensure compliance, monitor KPIs, and drive continuous improvement while building strong stakeholder relationships.

Applicants must have leadership in purchasing or transactional services, experience with changes and process improvements, and strong analytical and

Qualifications

• Leadership experience in purchasing or transactional service operations.
• Experience implementing change and process improvements.
• Strong analytical, organisational and problem-solving skills.
• Excellent stakeholder management, communication and negotiation skills.
• Knowledge of procure-to-pay, reporting, audit and legislative requirements.
• Experience using Procure-to-Pay systems and Microsoft applications.
• Commitment to NSW Health CORE values.

Responsibilities

• Lead and support a high-performing team.
• Oversee day-to-day procure-to-pay operations and compliance.
• Monitor KPIs, risks and service standards.
• Drive continuous improvement initiatives.
• Build strong stakeholder relationships.
• Support audit, compliance and statutory reporting.
• Lead change, training and capability uplift activities.

Skills

Leadership

Change management

Analytical skills

Stakeholder management

Procure-to-Pay knowledge

MS Office / Microsoft applications

CORE values

Tools

Procure-to-Pay systems

Microsoft applications

Job description

Classification: Health Manager Level 3
Employment Type: Permanent Full Time
Remuneration: Salary relative to experience and ranges from $137,525.00 to 156,231.00 per annum plus 12% superannuation
Hours per week: 38
Location: HealthShare NSW, St Leonards
Applications Close: 11:59pm, Sunday 13th September 2026

HealthShare NSW is committed to creating a diverse and inclusive environment which reflects the community we serve. We welcome applications from people of all backgrounds, experiences and identities, and we encourage applicants from Aboriginal and Torres Strait Islander communities, culturally and linguistically diverse groups, LGBTIQ+ communities, veterans, carers and people with disability.

About the opportunity

The Lead, Procure to Pay Operations is responsible for effectively managing the daily operations of HealthShare NSW(HSNSW) Procure to Pay functions supporting the Senior Manager, Transaction Services to deliver and coordinate efficient transactional services across NSW Health.

Key responsibilities include:

• Leading and supporting a high-performing team.
• Overseeing day-to-day procure-to-pay operations and compliance.
• Monitoring KPIs, risks and service standards.
• Driving continuous improvement initiatives.
• Building strong stakeholder relationships.
• Supporting audit, compliance and statutory reporting.
• Leading change, training and capability uplift activities.

About you

• Leadership experience in purchasing or transactional service operations.
• Experience implementing change and process improvements.
• Strong analytical, organisational and problem-solving skills.
• Excellent stakeholder management, communication and negotiation skills.
• Knowledge of procure-to-pay, reporting, audit and legislative requirements.
• Experience using Procure-to-Pay systems and Microsoft applications.
• Commitment to NSW Health CORE values.

About us

HealthShare NSW touches the lives of NSW Health employees and patients every single day by delivering services that keep our public hospitals and health facilities running.

We reward our employees with a terrific range of benefits, including:

• Great leave conditions: enjoy one day off each month as an ADO, annual leave loading (a bonus extra payment of 17.5%) and 14 weeks’ paid parental leave for eligible employees
• Hybrid working and flexible work arrangements: enjoy a combination of working from home and the office along with varied start/finish times, part time work and job sharing where applicable
• Salary packaging and novated leasing: you can access up to $2782 extra per year in your pay
• Wellbeing programs: access an array of wellbeing programs designed to support your physical, mental, and emotional health
• Commitment to career development: expansive free online training, talent programs, study leave and internal development opportunities to accelerate your career
• Rewarding role and community contribution: make a difference in people's lives by assisting those in need and actively contributing to your community.

Please note some benefits may only apply to certain employment types.

These questions are aligned to the key accountabilities and focus capabilities of the role, including Manage and Develop People, Work Collaboratively, Influence and Negotiate, Think and Solve Problems, and Procurement and Contract Management.

We recognise that AI tools are increasingly being used to assist with resumes and applications. While we accept their use, we encourage applicants to provide genuine responses in their own words

• If successful following the application close date, you will be required to attend interview/complete comparative assessment as well as reference checks
• Candidates must have Australian work rights (citizens, permanent residents, or valid work visa). Permanent roles are open to Australian citizens and permanent residents, while temporary and casual roles welcome applicants with a visa.
• An eligibility list from this recruitment may be created for future casual, permanent, or temporary full-time or part-time positions within the next 6 months.

Contact information

Please contact Benjamin Tye - [e-mail] if you have any questions about this role. Any career portal support questions can be directed to our customer service team at 1300 679 367.

Please let [e-mail] know if you need any adjustments to the recruitment or interview process (e.g. physical accessibility, interview setup, or scheduling). Candidates with a disability can also use this email for confidential advice and support during the recruitment process.

NSW Health acknowledges the people of the many traditional countries and language groups of New South Wales. It acknowledges the wisdom of Elders past and present, and pays respect to all Aboriginal communities of today.