Landscape Supply Yard Operations Assistant

at; Gold Coast City; On-site; AUD 60,000 - 80,000; Full time

Job summary

A landscaping supply company in Gold Coast is seeking a Landscape Supply Yard Operations Assistant to manage yard operations and provide excellent customer service. This role blends hands-on work with office tasks, requiring strong organizational and customer service skills. Ideal candidates have previous experience, valid equipment licenses, and a commitment to safety. Enjoy a supportive team environment and flexible work hours.

Benefits

Work-life balance

Competitive pay

Supportive team environment

Room for growth

Qualifications

• 1-2 years experience in a customer-facing role within landscaping or construction.
• Ability to operate heavy machinery like loaders and forklifts.
• Excellent interpersonal skills to assist customers in person and over the phone.

Responsibilities

• Safely operate a loader and forklift for customer orders.
• Manage yard organization and stock movements.
• Process sales and handle customer inquiries in the office.
• Prepare and organize orders for timely delivery.
• Collaborate with team members for smooth operations.
• Follow safety protocols in both yard and office.

Skills

Organizational skills

Customer service

Multitasking ability

Retail POS systems

Physical stamina

Safety compliance

Education

Valid Loader & Forklift licence

HR driver's license

Job description

Landscape Supply Yard Operations Assistant

About the Role

Upper Coomera Landscape Supplies is looking for a proactive, all-rounder Landscape Supply Yard Operations Assistant to join our team. This is a varied role where you\'ll operate heavy machinery like loaders and forklifts and manage key office operations, including customer service, inventory management, and point-of-sale transactions.

In this dynamic position, you\'ll be hands-on in the yard while also taking responsibility for the administrative side of our operations, ensuring everything runs smoothly both outdoors and indoors. If you have a knack for multitasking, a strong customer focus, and enjoy being part of a busy, fast-paced environment, we want to hear from you!

What We\'re Looking For

Experience: Ideally previous experience in a similar role, in landscaping, construction, or supply yard operations, with a mix of hands-on yard work and office administration. While experience in a similar role is beneficial, we\'re happy to train the right person who is eager to learn and has a positive attitude.

Proven Experience: Minimum of 1-2 years experience as a delivery driver or in a customer-facing role within the landscaping or construction industry.

Licences: A valid Loader & Forklift licence is essential. An HR driver\'s licence would be an added benefit.

Driver\'s Licence: A valid Heavy Rigid (HR) driver\'s licence is required for this position.

Skills: Strong organizational skills, multitasking ability, and experience with retail POS systems and basic office administration.

Customer-Focused: Excellent customer service skills with the ability to engage with clients over the phone and in person, providing expert advice and assistance.

Physical Stamina: Ability to perform manual handling tasks and operate heavy machinery, including lifting and moving bulk materials.

Flexible & Adaptable: Ability to work weekends and adjust to changing priorities throughout the day.

Safety-Oriented: A commitment to maintaining a safe work environment and adhering to company protocols and procedures.

Work Rights: Australian citizenship or permanent residency is required for this position.

What We Offer

Work-Life Balance: Enjoy a casual position with flexible hours, allowing you to balance your personal life and work.

Competitive Pay: Attractive hourly rates and opportunities for career growth within the landscaping industry.

Supportive Team Environment: Join a friendly, collaborative team that values your contribution and provides a positive, respectful workplace.

Room for Growth: Opportunities for further development in both operational and administrative roles as we continue to expand.

About Us

Upper Coomera Landscape Supplies is a leading provider of premium landscaping materials across the Gold Coast. We are known for our commitment to customer satisfaction and providing high-quality products. Join our growing team and be part of a company that values its employees and the communities we serve.

Apply Now

Ready to take on a multifaceted role that blends hands-on operations with office management? Apply today to become our Landscape Supply Yard Driver & Operations Assistant!

Responsibilities

• Loader & Forklift Operations: Safely and efficiently operate a loader and forklift to load and unload landscaping supplies for customer orders and deliveries.
• Yard Management: Oversee the organization of products within the yard, manage stock movements, and placement of materials. Ensure the yard is tidy, accessible, and well-stocked for both customer pick-ups and delivery preparations.
• Office Operations & Customer Service: Manage daily office tasks, including operating the retail POS system to process sales, handling customer inquiries over the phone and in-person, and assisting with product selection.
• Delivery Coordination: Prepare and organize orders for delivery, ensuring that the right products are loaded onto trucks and delivered to customers on time.
• Team Collaboration: Work closely with team members to ensure smooth operations in both the yard and the office. Help with coordinating deliveries and customer service to create a positive experience for everyone.
• Safety Compliance: Follow safety protocols to maintain a safe work environment both in the yard and in the office. Ensure that all equipment is operated according to safety guidelines.