Lancôme Counter Manager

Myer Pty Ltd; City of Marion; On-site; AUD 40,000 - 60,000; Part time

Benefits offered by this job

Generous Product Allowances

Ongoing Training & Development

Staff Discounts

Supportive Team Culture

Job summary

Myer Pty Ltd in Marion seeks a Counter Manager to lead a team and drive performance. You will enhance client experiences across luxury skincare, makeup, and fragrance, ensuring high service standards and achieving sales targets.

Your role includes managing counter operations, developing team talent, and fostering strong client relationships. Join us at Myer and be part of a recognized global luxury brand that values inclusivity and support for its employees.

Qualifications

• Proven experience in a retail environment, preferably in beauty or luxury brands.
• Strong leadership skills and the ability to motivate a team.
• Excellent communication and interpersonal skills.

Responsibilities

• Drive business performance and achieve sales targets.
• Lead and inspire a high-performing team.
• Deliver personalized consultations aligned with luxury service standards.
• Build strong client relationships through tailored experiences.
• Manage daily counter operations and maintain inventory.

Skills

Sales Leadership

Client Relationship Management

Skincare Knowledge

Team Coaching

Job description

Job no: 944710

Work type: Permanent / Part time

Location: Marion

• Position based at Myer Marion

As Counter Manager, you will drive business performance, lead a high-performing team, and deliver exceptional luxury experiences across skincare, makeup, and fragrance. With a focus on personalised service and client connection, you’ll represent Lancôme’s commitment to elegance, empowerment, and cutting‑edge beauty solutions.

About the role

• Lead and inspire the team to achieve and exceed sales targets, service KPIs, and business objectives
• Deliver personalised skincare, makeup, and fragrance consultations aligned with Lancôme’s luxury service standards
• Build strong client relationships through exceptional clienteling, follow‑ups, and tailored beauty experiences
• Coach, mentor, and develop team members to elevate product knowledge, service delivery, and confidence
• Manage daily counter operations, including rostering, reporting, and performance reviews
• Maintain stock levels, inventory accuracy, and ensure efficient product replenishment
• Ensure the counter is visually merchandised and maintained to reflect Lancôme’s premium image
• Collaborate with store management and Lancôme field teams to implement marketing campaigns, activations, and events
• Foster a supportive, professional, and high‑performance team culture
• Represent Lancôme’s brand "values, elegance, innovation, and empowerment" in every client and team interaction

Benefit to you

• Work for a Global Luxury Brand – Be part of one of the world’s most prestigious and innovative beauty houses
• Ongoing Training & Development – Access expert‑led skincare education, treatment training, and career development programs
• Generous Product Allowances & Staff Discounts – Experience Lancôme’s iconic skincare, makeup, and fragrance at exclusive team rates
• Supportive & Empowering Team Culture – Thrive in a collaborative environment that values inclusivity, confidence, and self‑expression
• Commitment to Sustainability & Diversity – Work for a brand that champions sustainability, empowerment, and positive change
• Recognition & Incentives – Be rewarded for your performance through incentives, awards, and team celebrations

At Myer, you are more than an employee, you are a valued member of a team. We celebrate ambition, excellence, and passion. We believe in balance, flexibility, and supporting your journey, wherever it may lead.

Join us. Elevate beauty. Inspire confidence.

Aust. Working Rights: To be eligible to apply for this job, you must have Australian working rights. For further information contact the Australian Department of Immigration.

Equal Opp. Employer: We pride ourselves on the diversity of the people who work at Myer, representing the community in which we serve.

Agency note: Myer Pty Ltd does not accept unsolicited resumes/candidate profiles from external agencies or suppliers via any method. Any candidates submitted in an unsolicited manner, will be considered a direct candidate application to Myer and no fee will be payable.