Laboratory Assistant

Healius Limited; Sunshine Coast Regional; On-site; AUD 45,000 - 60,000; Full time

Benefits offered by this job

Flare Benefits platform

Fitness Passport

Health & financial benefits

Employee Assistance Program (EAP)

Childcare support

Career development

Job summary

Healius Limited is hiring a Laboratory Assistant to accurately process pathology specimens in a busy reception, ensuring correct registration, handling and dispatch for testing. The role supports timely diagnostic results and high standards of quality in a collaborative team.

Ideal candidates bring some laboratory or healthcare exposure, with a certificate in pathology or lab skills. Strong attention to detail and the ability to follow procedures are essential for success in a fast-paced

Qualifications

• Previous exposure to a laboratory or healthcare environment preferred
• Certificate in pathology or diploma in laboratory skills/des techniques desirable
• High accuracy and strong time management required
• Ability to follow structured procedures and maintain quality standards

Responsibilities

• Receive, check and process specimens accurately
• Register specimens into laboratory systems
• Prepare and dispatch specimens to core laboratories within required timeframes
• Manage enquiries via phone and shared mailboxes
• Coordinate urgent specimen handling and courier collections
• Maintain laboratory records, storage and filing
• Participate in routine quality activities and follow laboratory procedures
• Ensure compliance with WHS policies and maintain a safe working environment

Skills

Attention to detail

Time management

Communication skills

Teamwork

Following procedures

Education

Certificate in pathology

Certificate/Diploma in laboratory skills

Tools

Laboratory systems

Job description

At Healius, we’re united by a shared purpose: making a difference to the future of Australia’s health. Now is an exciting time to join us as we transform into a stronger, more agile organisation, with a focus on excellent customer and patient experiences, smarter ways of working and being a great place for our people to work.

A career in laboratory operations can be both rewarding and meaningful. The work our laboratory teams do underpins every diagnostic result, supporting clinicians to make informed decisions for their patients.

If you’re interested in pursuing a career in the laboratory, an Assistant role is a great way to gain the exposure and training needed to be successful. With structured training, supportive leaders and a collaborative team environment, we’ll provide the support you need to develop your skills, gain valuable experience and grow your career in pathology.

About Us

Healius is one of Australia’s leading healthcare companies, committed to supporting quality, affordable and accessible healthcare for all Australians. Through our network of state-based and specialty brands, we provide high-quality diagnostic services that support clinicians to make informed decisions and improve patient outcomes.

With more than 80 medical laboratories and approximately 2,000 patient collection centres nationwide, we process approximately one in four Medicare-funded pathology tests each year, supporting services that extend from some of Australia’s largest and most complex private and public hospitals to regional areas and remote Indigenous communities.

About The Role

As a Laboratory Assistant, you will be responsible for the accurate and efficient processing of pathology specimens within specimen reception, ensuring they are correctly registered, handled and dispatched for testing. This role is critical in maintaining turnaround times and supporting the delivery of reliable diagnostic results.

Schedule: Monday to Friday 8am to 9pm – there are 4 shifts structured – 8am, 11am & 2 shifts at 1pm

Key responsibilities

• Receive, check and process specimens with a high level of accuracy
• Complete data entry and registration of specimens into laboratory systems
• Prepare and dispatch specimens to core laboratories within required timeframes
• Manage enquiries via phone and shared mailboxes, escalating where required
• Coordinate urgent specimen handling and courier collections
• Maintain laboratory records, storage and filing processes
• Participate in routine quality activities and follow laboratory procedures
• Ensure compliance with WHS policies and maintain a safe working environment

About You

Our ideal candidate may have previous exposure to a laboratory or healthcare environment, or hold a qualification or certification in pathology or laboratory skills. We also welcome applications from candidates who bring experience from roles requiring a high level of accuracy, strong time management and the ability to follow structured processes and procedures.

Above all, you communicate effectively, work well as part of a team and are comfortable working in busy environments.

Qualifications And Experience

• Previous experience working in a laboratory is desirable but not essential
• A certificate in pathology and/or a certificate or diploma in laboratory skills/techniques (or equivalent) is desirable but not essential
• A background in healthcare, data entry or roles requiring high levels of accuracy and attention to detail is highly regarded

Requirements

Ability to provide evidence of immunisation requirements, including Hepatitis B

Key Skills And Attributes

• Strong attention to detail, with an understanding of the importance of following procedures accurately
• Ability to remain calm and work effectively in a fast-paced, high-pressure environment
• Strong organisational skills and ability to prioritise tasks effectively
• Good communication skills and ability to work well within a team
• Flexible and adaptable, with the ability to respond to changing priorities
• Reliable and proactive, with a practical approach to problem-solving

We believe everyone leads, no matter what role they are in. Our ways of leading are the behaviours we expect our people to embody: Customer Focused, Accountable, Collaborative, Credible and Resourceful.

Benefits, Perks And Wellbeing

At Healius, we offer a range of benefits designed to support your wellbeing, lifestyle and life outside of work.

• Flare Benefits platform – Access a wide range of discounts and perks across everyday essentials, retail, entertainment, technology and more.
• Fitness Passport – Enjoy discounted access to gyms, pools and fitness centres across Australia.
• Health & financial benefits – Including corporate health insurance discounts, banking benefits and salary packaging options.
• Employee Assistance Program (EAP) – Free and confidential wellbeing support for you and your immediate family.
• Childcare support – Free access to Kiddo, a national platform connecting you with trusted babysitters, nannies and flexible childcare options, with discounts on bookings.
• Career development – Grow your skills with access to online learning, courses and development pathways.

Our Commitment to Diversity and Inclusion

Healius is an equal opportunity employer committed to fair, inclusive and merit-based recruitment practices. We stive to build diverse teams that reflect the communities we serve, valuing people across different life stages, genders, cultural backgrounds, ages and professional experiences. All applicants are assessed equitably based on their ability to meet the requirements of the role.

Healius is part of the Commonwealth Government’s Veteran Employment Commitment (VEC) and has been recognised as a Veteran Employment Supporter. We encourage applications from veterans and candidates with Australian Defence Force (ADF) experience.