L1/L2 Desktop Support Engineer - 12M FTC

Illawarra Mercury; Coniston; On-site; AUD 60,000 - 75,000; Full time

Job summary

A growing Manufacturing market leader in Wollongong is seeking a Level 1 / Level 2 Desktop Support Engineer. This onsite role requires providing support for Microsoft O365, Active Directory, and assisting users with Windows and Linux PCs, as well as SAP Business One. Excellent communication skills and the ability to work with blue collar workers are essential. Join a fun and friendly team focused on empowerment.

Qualifications

• 3+ years of experience in Service Desk / Desktop Support.
• Experience with Windows Server and Desktop Support.
• Ability to support Windows and Linux PCs.
• Experience with M365 Administration including MS Teams, Defender, and Intune.

Responsibilities

• Provide L1/L2 support for Microsoft O365 and Active Directory.
• Support Windows and Linux PCs including user set-up.
• Assist SAP Business One users.

Skills

Service Desk / Desktop Support Experience

Windows Server Support

Experience supporting Windows and Linux PCs

M365 Administration

Windows MDM Device Management

DNS Look-ups Ability

IT Support in Blue Collar Environment

SAP Business One Support

Relevant Tertiary Education

Excellent Communication Skills

Outgoing Personality

Education

Relevant Tertiary Education and Certifications

Job description

ACT NOW: Join a growing Manufacturing market leader in Wollongong that offers a fun and friendly team with a culture of empowerment. This company will be migrating to cloud and working on IT Security projects.

We have a (12M FTC) Level 1 / Level 2 Desktop Support Engineer role available.

This role will see you responsible for providing L1/L2 Support for Microsoft O365, Active Directory, VPN, Supporting Windows & Linux PC's, setting up users and log-ins. You will also support SAP Business One users.

This role is located in Wollongong, and will work 5 days per week Onsite.

• 3+ years Exp in Service Desk / Desktop Support
• Windows Server and Desktop Support Exp
• Exp supporting Windows and Linux PC's (ideal)
• M365 Administration Exp including MS Teams, Defender, Intune
• Windows MDM Device Management Exp
• Ability to do DNS look-ups
• Experience providing IT support in Blue collar Industry / environment (ideal)
• Experience supporting SAP Business One - Desirable not essential
• Relevant Tertiary Education and Certifications
• Excellent communication skills and team collaboration skills
• Outgoing Personality / able to provide IT support to blue collar workers

To apply, please submit your CV via the portal by clicking the APPLY NOW button below. You can also contact Charlie directly at: *******@nbridge.com.au or 0450 253 ***. For This And Other Opportunities Please Visit www.northbridgerecruitment.com/content/OpenVacancies