L&D Coordinator

RAA; Adelaide; On-site; AUD 70,000 - 90,000; Full time

Job summary

RAA is seeking a Learning & Development Coordinator to join the People & Capability team in Adelaide. You will coordinate day-to-day delivery of learning programs, ensure accurate records, and respond to L&D enquiries.

Based in Adelaide CBD, this full-time role reports to the L&D Manager. You’ll manage the training calendar, session logistics, the Learning Management System, and trainee administration while keeping supplier and financial processes running smoothly.

Qualifications

• Experience in an L&D, HR or administrative coordination role.
• Experience managing a shared inbox or ticketing system.
• Experience with financial and procurement administration (POs and invoices).
• Proficiency in Microsoft Office (Excel, Word, Outlook) and adaptability to new systems.
• Excellent time management and attention to detail with large data sets.
• Ability to maintain confidentiality when handling sensitive information.

Responsibilities

• Coordinate day-to-day delivery of learning and development programs.
• Respond to L&D enquiries and manage the training calendar.
• Coordinate session logistics and administer the LMS and reporting.
• Oversee Trainee and Apprentice administration; manage supplier and financial processes.

Skills

L&D coordination

HR coordination

Administration coordination

Ticketing system

Time management

Confidentiality

Strong communication

Tools

Learning Management System

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

• Keeping RAA’s learning programs organised, accurate and easy to access
• Full-time perm | based in Adelaide CBD | reporting to the L&D Manager
• Be the first point of contact for learning and development across RAA

Challenge yourself and make a difference – it all starts here. We’re looking for a Learning & Development Coordinator who is highly organised, has a strong eye for detail and enjoys helping people get what they need.

The Role

As our Learning & Development Coordinator in the People & Capability team, you’ll coordinate the day-to-day delivery of RAA’s learning and development programs so that our people and leaders can access training that is well organised, accurately recorded and easy to use. You’ll respond to L&D enquiries, coordinate the annual training calendar and session logistics, administer our Learning Management System and its reporting, look after Trainee and Apprentice administration, and keep supplier and financial processes running smoothly.

About You

You will be a well-organised and tactful team member with a high level of integrity and strong communication skills, who is comfortable working both autonomously and as part of a team. The following are all desirable, so if you can tick off most of them we’d love to hear from you:

• Experience in a Learning & Development, HR or administrative coordination role,
• Experience managing a shared inbox or ticketing system, triaging and responding to enquiries
• Experience with financial and procurement administration, such as purchase orders and invoices
• Proficiency in Microsoft Office, particularly Excel, Word and Outlook, and adept at adopting new technologies and systems
• Effective time management, organisation and prioritisation skills, with strong attention to detail when working with large amounts of data
• Ability to maintain confidentiality when handling sensitive personal information

About us

Established in 1903, RAA has grown up alongside South Australia - and for more than 120 years, the community has trusted us to have their back. Known for our iconic road service and insurance, we now support over 840,000 members across travel, solar and battery solutions, EV charging and more. And we don’t just deliver services, we stand up for what matters, advocating for safety, wellbeing and a stronger future for our state.

Our purpose is simple: be better for our members and better for our community. Guided by our values — Member Obsessed, Doing the Right Thing, Delivering Together and Courageously Challenging. We’re one of SA’s most trusted brands and largest employers. We’re on a mission to be the #1 employer of choice, creating an inclusive, supportive workplace where our people feel empowered to make a real difference, every day.

Benefits

We believe in rewarding our people for the work they do. As part of the RAA team, you'll enjoy:

• Free RAA premium road service
• Access to our RAA Rewards Program
• Generous discounts on all RAA products
• Flexible work arrangements
• Ongoing Training & Development opportunities and a Study Support Program
• Wellbeing facilities and Corporate Health Insurance Plan

You’ll need to provide evidence of your eligibility to work in Australia and we’ll also need you to undertake a police check before you can work with us at RAA.

We're committed to a diverse, inclusive workplace where everyone is valued for their unique contributions. We welcome applications from people of all ages and backgrounds, including people living with disability, First Nations Peoples, LGBTIQA+ community members, and people from culturally diverse backgrounds.