Kmart Cairns Central - Department Manager

Kmart Australia Limited; Cairns Regional; On-site; AUD 65,000 - 80,000; Full time

Benefits offered by this job

1 in 3 weekends off

Competitive salary + bonus potential

Team member discounts across Kmart, T,

Career pathways across Kmart Group and

Ongoing leadership development and 지원

Job summary

Kmart Australia Limited is seeking a proactive Department Manager in Cairns to lead store teams, drive exceptional customer service, and uphold merchandising standards in a busy retail environment.

You will mentor staff, ensure safety and compliance, and translate company priorities into practical actions that keep the store running smoothly. This role offers real opportunities to influence store performance and guest satisfaction.

Qualifications

• Proven leadership experience in retail management.
• Strong merchandising and customer-service focus.
• Ability to lead teams, drive safety and compliance.

Responsibilities

• Leadership & motivation – Support team decisions and promote a safe, inclusive, and engaging team culture.
• Strategic thinking – Use data, metrics, and benchmarks to drive effective solutions.
• Relationship building – Share information transparently to achieve goals.
• Operational excellence – Improve processes and outcomes to reduce waste and increase efficiency.
• Resilience & adaptability – Learn from mistakes and adapt to change.
• Growth mindset – Apply new concepts to solve problems and empower through change.

Skills

Leadership

Merchandising

Customer Service

Data-Driven Decisions

Team Motivation

Adaptability

Job description

Brighter Futures Start here.

At Kmart, we’ve been making everyday living brighter for over 50 years. Today, across 450+ stores and a 55,000-strong team, we’re one of Australia and New Zealand’s most loved retailers, and we’re just getting started.

Two brands. One purpose

: Making everyday living brighter.

Want to be part of this journey?

Brighter Futures Start here.

At Kmart, we’ve been making everyday living brighter for over 50 years. Today, across 450+ stores and a 55,000-strong team, we’re one of Australia and New Zealand’s most loved retailers, and we’re just getting started.

Two brands. One purpose

: Making everyday living brighter.

Want to be part of this journey?

The Rewards You Deserve

• 1 in 3 weekends off to support work-life balance
• Competitive salary + bonus potential
• Team member discounts across Kmart, Target, Officeworks & Bunnings
• Career pathways across Kmart Group and Wesfarmers
• Ongoing leadership development and support

Lead. Inspire. Deliver.

Kmart Department Managers are crucial to our success, leading teams to deliver high standards of customer experience through effective merchandising, replenishment, and customer service. Requiring strong product knowledge and the ability to adapt to changing priorities, whilst ensuring a safe and compliant store environment through effective process execution and team leadership. As both process leaders and implementers of key business initiatives, they confidently navigate complexity to keep the store running smoothly and deliver strong results.

What You’ll Be Doing

• Leadership & Motivation – Support team decisions and promote a safe, inclusive, and engaging team culture, involving others appropriately in team-based activities and projects.
• Strategic Thinking – Address process breakdowns with speed and attention to detail, using data, metrics, and benchmarks to drive effective solutions.
• Relationship Building – Share information transparently to avoid surprises and involve others where appropriate to achieve individual and team goals.


• Operational Excellence – Focus on both processes and outcomes, continuously improving ways of working by adapting methods to eliminate inefficiencies and wasted effort.


• Resilience & Adaptability – Learn from mistakes and adjust quickly, demonstrating the ability to adapt and build capability when facing new situations.


• Growth Mindset – Apply new concepts and approaches to solve problems, embracing continuous learning and supporting team members to feel confident through change and improvement initiatives.

At Kmart, we celebrate the diversity of the communities we serve and are committed to creating inclusive environments where everyone feels valued and respected.

If you need workplace adjustments, email us at [e-mail].